Anti-Fraud and Chargeback Specialist

JR United Kingdom; Glasgow; Remote; EUR 40,000 - 50,000; Full time

Job summary

Join a fast-growing cryptocurrency startup as an Anti-Fraud and Chargeback Specialist. This full-time remote role involves analyzing payment data to combat fraud and chargebacks, ensuring minimized rates through proactive measures and collaboration with the customer support team. Ideal candidates will possess analytical skills and experience in the payments field, thriving in a dynamic startup environment.

Benefits

Vibrant startup environment

Opportunities for personal and professional growth

Flexible remote work options

Qualifications

• Experience in payments, compliance, and AML.
• Ability to handle tasks independently and remotely.
• Experience with chargebacks and fraud monitoring systems.

Responsibilities

• Analyze data against payment fraud and chargebacks.
• Create and maintain security rules to prevent fraud.
• Communicate with law enforcement and manage chargeback responses.

Skills

Analytical excellence

Problem-solving

Attention to detail

Proactivity

Tools

SEON

Sift

TRMLabs

Job description

Social network you want to login/join with:

Anti-Fraud and Chargeback Specialist, glasgow

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Client:

Swapped.com

Location:

glasgow, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

Company Description

Swapped.comis a fast-growing cryptocurrency on- and offramp having gotten 1M+ users in a few years and we’re rapidly growing. We maintain a startup culture built on responsibility, proactivity and trust where we give you as much professional freedom as possible.

Role Description

This is a full-time remote role for an Anti-Fraud and chargeback Specialist. You will be responsible for analysing data against payment fraud and chargebacks and using this to create, alter and maintain security rules and processes to prevent fraud and chargebacks against payments made onSwapped.com. You will be proactive in aligning with our customer support team in line with observed patterns of concern, and changes made to prevent fraud and chargebacks. You will also be managing and responding to chargebacks that we receive and communicating with law-enforcement and bank requests.This is a new role and department at Swapped, so things will initially be fast-paced and a lot of responsibility will be garnered to ensure that chargeback and fraud rates are minimised, along with ensuring that false-positives and churn are avoided.

Qualifications

• Analytical excellence
• Great problem-solving skills
• Strong attention to detail
• Proactivity when handling issues and tasks
• Ability to work independently and remotely
• Ability to execute and getting hands dirty rather than managing others and being in meetings all day
• Experience within the, payments, compliance and AML field
• Experience using cryptocurrency and payment monitoring systems
• Candidates with prior experience using SEON, Sift and/or TRMLabs are preferred
• Experience with chargebacks and an understanding of chargeback and fraud monitoring systems on various card networks, payment processors

Compensation

€40-50K yearly

Work in a vibrant, innovative startup environment that promotes personal and professional growth, offering new challenges daily. Remote work with the option to work in our Aarhus, Denmark or St Julians, Malta offices.

How to Apply

To apply for this position, please send your CV/resume, with the title ‘Anti-Fraud Specialist Application’, to[emailprotected]