Anti-Fraud and Chargeback Specialist

JR United Kingdom; Newcastle upon Tyne; Remote; EUR 40,000 - 50,000; Full time

Job summary

A leading startup in the cryptocurrency sector seeks an Anti-Fraud and Chargeback Specialist. This full-time remote role involves data analysis to prevent fraud, requiring analytical skills and experience in payment monitoring. Join a vibrant environment promoting growth while managing critical fraud prevention processes.

Benefits

Work in a vibrant, innovative startup

Personal and professional growth opportunities

Remote work option

Qualifications

• Experience in payments, compliance, and AML field required.
• Candidates preferred with experience using SEON, Sift, and/or TRMLabs.

Responsibilities

• Analyze data against payment fraud and chargebacks.
• Manage and respond to chargebacks, collaborating with law enforcement.
• Develop and maintain security rules to minimize fraud risks.

Skills

Analytical excellence

Problem-solving skills

Attention to detail

Proactivity

Ability to work independently

Hands-on execution

Experience in payments field

Crypto payment monitoring experience

Experience with SEON, Sift or TRMLabs

Chargeback monitoring systems

Job description

Anti-Fraud and Chargeback Specialist, newcastle-upon-tyne, tyne and wear

Client:

Swapped.com

Location:

newcastle-upon-tyne, tyne and wear, United Kingdom

Job Category:

Other

Online job hunting tools

-

EU work permit required:

Yes

Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

Company Description

Swapped.comis a fast-growing cryptocurrency on- and offramp having gotten 1M+ users in a few years and we’re rapidly growing. We maintain a startup culture built on responsibility, proactivity and trust where we give you as much professional freedom as possible.

Role Description

This is a full-time remote role for an Anti-Fraud and chargeback Specialist. You will be responsible for analysing data against payment fraud and chargebacks and using this to create, alter and maintain security rules and processes to prevent fraud and chargebacks against payments made onSwapped.com. You will be proactive in aligning with our customer support team in line with observed patterns of concern, and changes made to prevent fraud and chargebacks. You will also be managing and responding to chargebacks that we receive and communicating with law-enforcement and bank requests.This is a new role and department at Swapped, so things will initially be fast-paced and a lot of responsibility will be garnered to ensure that chargeback and fraud rates are minimised, along with ensuring that false-positives and churn are avoided.

Online job hunting tools

Qualifications

• Analytical excellence
• Great problem-solving skills
• Strong attention to detail
• Proactivity when handling issues and tasks
• Ability to work independently and remotely
• Ability to execute and getting hands dirty rather than managing others and being in meetings all day
• Experience within the, payments, compliance and AML field
• Experience using cryptocurrency and payment monitoring systems
• Candidates with prior experience using SEON, Sift and/or TRMLabs are preferred
• Experience with chargebacks and an understanding of chargeback and fraud monitoring systems on various card networks, payment processors

Compensation

€40-50K yearly

Work in a vibrant, innovative startup environment that promotes personal and professional growth, offering new challenges daily. Remote work with the option to work in our Aarhus, Denmark or St Julians, Malta offices.

How to Apply

To apply for this position, please send your CV/resume, with the title ‘Anti-Fraud Specialist Application’, [e-mail]

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 31/05/2025 by JR United Kingdom