Senior Client Infrastructure Engineer

TN United Kingdom; Bristol; Hybrid; GBP 55,000 - 65,000; Full time

Job summary

A leading investment platform in the UK is seeking a Senior Infrastructure Engineer to enhance their cloud and on-premises solutions. This role involves delivering high-quality infrastructure services and managing a skilled technology team. Candidates should possess strong AWS experience and excellent communication skills, with opportunities for career development and hybrid working arrangements.

Benefits

Discretionary annual bonus

25 days holiday plus bank holidays

Flexible working options

Enhanced parental leave

Pension scheme up to 11% employer contribution

Private medical insurance

Qualifications

• Experience with AWS Cloud technology including EC2 and CloudWatch.
• Strong experience with on-premises Windows Server and VMware.
• Familiarity with CI/CD pipelines.

Responsibilities

• Delivering services within a high-performing infrastructure team.
• Leading Major Incident events and ensuring RCA.
• Managing relationships with 3rd party vendors.

Skills

AWS Cloud technology

Windows Server Platforms

VMware

Active Directory

DevOps practices

Scripting

Communication skills

Education

AWS Cloud Practitioner

AWS Solutions Architect or DevOps Engineer Expert

ITIL 4 Foundation

Job description

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Client:

Hargreaves Lansdown

Location:

Bristol, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

1338b99a10a9

Job Views:

3

Posted:

19.05.2025

Expiry Date:

03.07.2025

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Job Description:

Excited to grow your career?

Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown.

We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We’d love to hear from you!

About the role

As HL continues its digital journey, we are scaling up our Engineering capabilities within our Client Infrastructure team. Due to an internal promotion, we are seeking a skilled Senior Infrastructure Engineer with a proven track record in delivering and maintaining cloud solutions and on-premises solutions within an enterprise environment. You will be joining a highly skilled and committed technology team and will play a significant role in our technology transformation journey, working on our AWS Cloud infrastructure service migration. We offer a commitment to your career development through training, mentoring, and internal opportunities.

What you’ll be doing

1. Delivering a best-in-class service within a high performing infrastructure service team
2. Providing maintenance and deployment services across our AWS Cloud Platform and the on-premises VMware virtual environment
3. Leading Major Incident events, ensuring RCA is carried out for Incidents and Problems
4. Leading by example to create a culture of continuous service improvements
5. Working with the Client Infrastructure Technical Lead to help develop our service strategy
6. Responsible for recording, managing, and approving changes in line with ITIL best practice
7. Creating, updating, and where appropriate, signing off documentation and knowledge items
8. Managing the relationship with 3rd party vendors to ensure the successful procurement and installation of services across the HL environment
9. Implementing and maintaining robust security controls within the cloud
10. Protecting sensitive data and ensuring compliance with data governance standards

About you

1. Experience working with AWS Cloud technology including EC2, Networking Technologies, AWS Migration Tooling, and CloudWatch.
2. Experience with AWS Platform deployment and on-prem to cloud migration projects
3. Strong experience of on-premises Windows Server Platforms, products, and associated technologies including VMWare, Active Directory, WSUS, etc.
4. Familiarity with DevOps practices, continuous integration/continuous deployment (CI/CD) pipelines, and related tools
5. Financial efficiency: Analysing system performance and providing reports to identify cost-saving opportunities
6. Highly organized with the ability to prioritize workload
7. Highly articulate with excellent verbal and written communication skills
8. Qualified to AWS Cloud Practitioner
9. A willingness to provide on-call support services

Desirable:

1. Experience in scripting: Powershell, Terraform, and Python
2. Defining business operational requirements and implementing service designs
3. Experience working in Financial Services
4. Qualified to AWS Solutions Architect or DevOps Engineer Expert (or equivalent)
5. Qualified to ITIL 4 Foundation

Interview process

The first stage will incorporate competency-based questions including an assessment of your technical knowledge and transferable skills. For candidates who progress to the second stage, there will be a presentation to prepare and deliver.

Salary

Circa £55,000pa depending on experience + on call allowance (circa £5,000) & benefits below

Working Schedule

This role is a permanent role, Monday – Friday 37.5 hours a week. We offer hybrid working whereby you’ll be required in the central Bristol office two days per week as a minimum.

Why us?

Here at HL, we’re the UK’s number 1 investment platform for private investors, based in Bristol. For more than 40 years we’ve helped investors save time, tax, and money on their investments.

To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.

What's on offer?

• Discretionary annual bonus and annual pay review
• 25 days holiday plus bank holidays and 1-day additional Christmas closure
• Option to purchase an additional 5 days holiday
• Flexible working options available, including hybrid working
• Enhanced parental leave
• Pension scheme up to 11% employer contribution
• Sharesave scheme - have a real stake in HL’s future
• Income Protection and Life insurance (4 x salary core level of cover)
• Private medical insurance
• Health care cash plans - including optical, dental, and outpatient care