Martech Architect

ZipRecruiter; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a leading company in the digital marketing space as part of the Customer Technology Team. You will leverage your expertise in Customer Data Platforms to enhance client experiences and drive impactful change. Collaborate with a high-performing team, shape technical designs, and support the delivery of personalisation strategies. Enjoy a competitive salary, annual performance bonus, and a range of health and wellbeing benefits.

Benefits

30 days of leave plus 3 volunteering days

Family-friendly and flexible work policies

Attractive pension plan

Private healthcare insurance

Mental Wellbeing support

Employee Assistance Programme

Career Development and Counselling

Generous Parental Leave offerings

Qualifications

• Strong relevant industry experience in Personalisation & CDP projects.
• Core understanding of CDP capabilities with deep functional expertise.

Responsibilities

• Support delivery of Customer Data Platforms and manage product backlogs.
• Shape technical designs and advise on best practices within enterprise architecture.
• Arrange and plan workshops and support client pitches.

Skills

Personalisation

Customer Data Platforms

Project Management

Data Strategy

Tools

Salesforce Data Cloud

Adobe Experience Platform

TreasureData

Tealium

SegmentCDP

Job description

Job Description

Accenture Song is where you can accelerate your career in a dynamic and innovative digital marketing team that redefines how organisations connect with customers and deliver value. We are a fast growing division dedicated to crafting transformative digital experiences at scale.

We are looking for someone to join the Customer Technology Team within the Marketing Practice to support the growing technology portfolio, specifically around Customer Data Platforms (CDPs). Supporting our clients across a wider range of industries to deliver cutting edge technology.

Grow alongside our global network of talent and help drive impactful change for some of the world’s biggest brands.

About the Role:

You will be a crucial part of our Customer Tech team supporting on the delivery of Personalisation Strategies with clients wanting to drive customer centric experiences. The successful candidate will need to have a particular expertise in Customer Data Platforms. Particular focus areas will be:

• Customer Data Strategy: Understanding data-driven approaches for strategic decision making
• Personalisation: Enhancing customer experiences
• Audience Insights: Analysing customer data to inform marketing strategies
• Data Orchestration: Integrating data seamlessly across platforms
• Product ownership, project management (agile) and core consulting skills

Your Responsibilities:

You will be part of a high performing team tasked with supporting in growing the CDP capability and knowledge. You should have demonstrable experience in the following areas:

• Worked on projects where you are shaping and delivering technical implementation and designs to define the roadmaps to deliver Personalisation (either B2B or B2C)
• Supporting delivery of Customer Data Platforms (CDPs) and selection of correct Vendors; ability to independently lead technical work streams, manage product and requirements backlogs
• Overview and knowledge of CDP capabilities and ability to upskill other teams/members on the technical capabilitiees
• Understanding of the range of customer data sources and activation channels needed for personalisation, in a low level of technical details
• Be able to shape the technical designs and advise on best practice within enterprise architecture
• Arranging and planning workshops
• Support on client pitches & proposals
• Experience working with variety of stakeholders

Qualifications

In order to apply please ensure you have:

• Strong relevant industry experience in Personalisation & CDP projects
• Core understanding of CDP capabilities, with deep functional expertise of at least one core CDP platform (Salesforce Data Cloud, Adobe Experience Platform, TreasureData, Tealium, SegmentCDP)
• Previous experience working as part of CDP team

What’s in it for you:

Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as:

• 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice.
• Family-friendly and flexible work policies.
• Attractive pension plan with financial wellbeing support and resources.
• Private healthcare insurance plan and Mental Wellbeing support.
• Employee Assistance Programme, Career Development and Counselling.
• A range of generous Parental Leave offerings.

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for.

• Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.