General Manager - UK

TN United Kingdom; Chester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading restaurant chain in Chester is seeking a passionate General Manager. The role involves leading a team, ensuring high standards of service, and achieving financial targets. You will promote a positive culture and drive growth while ensuring customer satisfaction. Join a team that values individuality, drive, and fun!

Benefits

Company Bonus Scheme

Generous tronc system

50% off at Zizzi & ASK Italian

Access to discounted menu on shift

Wagestream for instant wage access

Discounts on cinema tickets and travel

Employee Assistance Programme

28 days holiday

Career development opportunities

Company pension contributions

Qualifications

• Experience in recruiting and developing talent.
• Strong customer service orientation.
• Ability to achieve financial targets.

Responsibilities

• Leading recruitment, onboarding, and team development.
• Delivering exceptional customer service.
• Achieving financial targets and maximizing profitability.

Skills

Leadership

Customer Service

Team Development

Food Passion

Job description

Social network you want to login/join with:

Calling all Pizza lovers!!.......(Pasta lovers are welcome too)

Competitive Salary inc Generous Bonus Scheme and Tronc

Zizzi General Managers have a significant role to play, working closely with the Head Chef to ensure the restaurant's success. You will understand and promote our culture, bringing our values to life within the team. Be full of enthusiasm, a team player, and ready to roll up your sleeves to ensure our customers have a great time—every time. Have a passion for food and service, with high standards. Lead by example and be a great role model.

What you'll get:

• Company Bonus Scheme
• Reward your efforts with a generous tronc system
• Enjoy 50% off at Zizzi & ASK Italian (including drinks) for you and your friends
• Access a free and heavily discounted menu on shift
• Use Wagestream to instantly access earned wages
• Benefit from discounts on cinema tickets, travel websites, and big brands
• Stay connected via our online Zizzi community, providing access to rotas and payslips
• Access our free Employee Assistance Programme for support, GPs, and wellbeing services
• Enjoy 28 days holiday (pro rata)
• Opportunities for career development and progression
• Plan for the future with company pension contributions

What will you be doing? Here's a snapshot:

• Leading people: recruiting, onboarding, developing, inspiring, and retaining top talent. Ensuring your team embodies our culture and values.
• Delivering exceptional customer service by coaching your team to do the same, ensuring every customer has a great time.
• Becoming an expert and passionate about our food, sharing this enthusiasm with your team and customers. Ensuring only perfect plates leave your kitchen.
• Achieving restaurant financial targets, optimizing contribution, and maximizing profitability. Regularly reviewing performance and taking corrective actions.
• Mastering our policies and procedures, ensuring team adherence, and maintaining safety and wellbeing standards for both staff and customers.

All through our Zizzi Values—what matters most to us:

Growth: Strive to be better each day. We seek growth as a team, in our business, and in our contributions to the world.

Individuality: Celebrate differences. Take pride in what makes us unique, encouraging everyone to be their best selves.

Drive: Make things happen. Adapt to challenges, avoid shortcuts, and motivate continuous improvement.

Togetherness: Be part of something bigger. Support each other, embrace challenges, and celebrate successes together.

Fun: Enjoy the journey. While goals are important, we also value having fun and not taking ourselves too seriously.

We are Zizzi. At Zizzi, we are a family. It's never about me, always about we. Customers included.