Alarms & Security Systems Manager

TN United Kingdom; Reading; Hybrid; GBP 50,000 - 62,000; Full time

Job summary

An ambitious company is seeking an Alarms & Security Systems Manager to lead a dedicated team in enhancing security operations. This role offers a unique opportunity to shape the future of alarm monitoring and security systems within a leading utility provider. The ideal candidate will possess strong leadership and communication skills, ensuring effective management of the Alarm Monitoring Centre while collaborating with key stakeholders. With a hybrid work model and excellent benefits, this position is perfect for those looking to make a significant impact in a critical infrastructure environment.

Benefits

Car allowance

26 days holiday (increasing to 30)

Contributory pension up to 12%

Annual personal medical assessments

Additional benefits through benefits hub

Qualifications

• Experience in regulated environments like utilities or government.
• Expertise in physical security and security systems.

Responsibilities

• Manage the 24/7 Alarm Monitoring Centre team.
• Lead projects related to security and improve operations.

Skills

Leadership Skills

Negotiation Skills

Communication Skills

Knowledge of Security Regulations

Education

Security Institute Diploma (Level 5) in Security Management

Membership of a Professional Security Body

Other Security Qualifications (e.g., ASIS PSP)

Job description

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Alarms & Security Systems Manager, Reading

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Client:

Thames Water

Location:

Reading, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

d710a99de39b

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

We currently have an exciting opportunity as an Alarms & Security Systems Manager working out of our Reading, Kemble Court offices. This role is a great opportunity to join an ambitious Protective Security team with big plans for the future!

As the Alarms & Security Systems Manager, you will be responsible for our Alarm Monitoring Centre (AMC), which continuously monitors the security of our estate. The AMC is connected to remote sites through multi-face communications to CCTV, IDS, Electronic access control, Radio pad systems, ADSL line, etc.

What you will be doing as an Alarms & Security Systems Manager

The successful candidate will line manage the team of Alarm Operatives and engage, collaborate, and influence key internal and external stakeholders. Analyzing operational issues and implementing improvements to reduce false positives, thereby enhancing the AMC response effectiveness.

• Manage the 24/7 AMC team.
• Lead projects related to the AMC or wider security team, ensuring successful delivery.
• Manage risks related to the AMS and respond swiftly to incidents.
• Deputize for senior team members and participate in the escalation rota.
• Continuously improve AMC operations and processes.
• Handle ID/access card requests for staff and contractors, following company policy.
• Maintain relationships with internal senior managers and external stakeholders, especially with Operational Technology teams.
• Lead a team promoting a security-conscious culture within Thames Water.
• Achieve security KPIs and adhere to SLAs.

The role is based at Kemble Court, Reading, with a hybrid work model. Hours are 36 per week, Monday to Friday.

What you should bring to the role

Experience Required:

• Experience in regulated environments, such as utilities, government, or critical infrastructure.
• Expertise in physical security and Security Systems.
• Experience in designing and applying security measures.
• Strong leadership, negotiation, and communication skills.
• Knowledge of security regulations and standards (e.g., SEMD, PSG, WUKSS, NPSA).
• Security Institute Diploma (Level 5) in Security Management.
• Membership of a professional security body, with CPD evidence.
• Other security qualifications like ASIS PSP are a plus.

The candidate will need to undertake a Counter Terrorism Check before starting.

What’s in it for you?

• Salary between £50,000 and £62,000, depending on experience.
• Car allowance of £4,500 annually.
• 26 days holiday, increasing to 30 with service, plus bank holidays.
• Contributory pension up to 12%.
• Annual personal medical assessments.
• Additional benefits through our benefits hub.

Learn more about our benefits and perks.

Who are we?

Thames Water is the UK’s largest water and wastewater company, serving over 16 million customers. We aim to build a better future for all by supporting our customers, communities, people, and the planet. We seek passionate, skilled individuals committed to making a difference.

Learn more about our purpose and values

Working at Thames Water

We offer a diverse, rewarding environment with opportunities for career growth, flexible work, and excellent benefits. Join us to make a difference in millions of lives and help protect water resources for future generations.

We are committed to diversity and inclusion, removing barriers to success, and supporting all applicants. We also offer opportunities to support our customers directly as ambassadors, with training provided.

Disclaimer: Due to high application volumes, we may close the advert early. Apply promptly to avoid missing out.