Alarms & Security Systems Manager

Thames Water; Reading; Hybrid; GBP 50,000 - 62,000; Full time

Job summary

An established industry player is seeking an Alarms & Security Systems Manager to lead their Alarm Monitoring Centre in Reading. This exciting role involves overseeing a dedicated team responsible for ensuring the security of critical infrastructure. You will drive improvements, manage risks, and maintain key relationships with stakeholders. With a hybrid working model and a focus on career growth, this position offers a unique opportunity to make a significant impact in the field of security management. Join a forward-thinking company committed to protecting vital resources for future generations.

Benefits

Car Allowance

26 Days Holiday

Contributory Pension

Annual Medical Assessments

Access to Benefits Hub

Qualifications

• Experience in utilities or critical infrastructure security.
• Expertise in physical security systems and measures.

Responsibilities

• Manage the 24/7 Alarm Monitoring Centre team.
• Lead security-related projects and initiatives.
• Drive continuous improvement in security operations.

Skills

Leadership Skills

Negotiation Skills

Communication Skills

Knowledge of Security Regulations

Experience in Regulated Environments

Education

Security Institute Diploma (Level 5)

Recognized Security Qualifications (e.g., ASIS PSP)

Job description

We currently have an exciting opportunity as an Alarms & Security Systems Manager working out of our Reading, Kemble Court offices. This role offers a great chance to join an ambitious Protective Security team with big plans for the future!

Role Overview

As the Alarms & Security Systems Manager, you will oversee our Alarm Monitoring Centre (AMC), which continuously monitors the security of our estate. The AMC is connected to remote sites via multi-face communications to CCTV, IDS, electronic access control, radio pad systems, ADSL lines, etc.

Key Responsibilities

1. Manage the 24/7 AMC team, ensuring effective operation and response.
2. Lead projects related to the AMC and wider security initiatives, ensuring successful delivery.
3. Manage risks associated with the AMS and respond swiftly to incidents.
4. Act as deputy for senior team members and participate in escalation processes.
5. Drive continuous improvement in AMC operations and processes.
6. Handle ID/access card requests for staff and contractors in accordance with TW policy.
7. Maintain key relationships with internal senior managers and external stakeholders, especially with Operational Technology teams.
8. Promote a security-conscious culture within Thames Water through leadership and engagement.
9. Ensure security KPIs and SLAs are met.

Location and Working Hours

The role is based at Kemble Court, Reading, with a hybrid working arrangement. Hours are 36 per week, Monday to Friday.

Candidate Requirements

• Experience in regulated environments such as utilities, government, or critical infrastructure.
• Expertise in physical security and associated systems.
• Experience in designing and applying physical and personnel security measures.
• Strong leadership, negotiation, and communication skills.
• Knowledge of security regulations and standards (e.g., SEMD, PSG, WUKSS, NPSA).
• Security Institute Diploma (Level 5) in Security Management.
• Active membership of a professional security body with CPD evidence (e.g., The Security Institute, ASC).
• Recognized security qualifications such as ASIS PSP are desirable.

The successful candidate will be required to undertake a Counter Terrorism Check (CTC) prior to starting.

Benefits

• Salary between £50,000 and £62,000, depending on experience.
• Car allowance of £4,500 per annum.
• 26 days holiday, increasing to 30 with service, plus bank holidays.
• Contributory pension (up to 12%).
• Annual personal medical assessments.
• Access to our benefits hub with various offers and support.

About Thames Water

We are the UK’s largest water and wastewater company, serving over 16 million customers daily. We aim to build a better future for all by supporting our customers, communities, and the environment.

Why Join Us?

Thames Water offers a diverse, rewarding workplace with opportunities for career growth, flexible working, and excellent benefits. Join us to make a difference and help protect water resources for future generations.

Our Commitment to Diversity and Inclusion

We strive to be a great, inclusive place to work, welcoming applications from all backgrounds and providing support throughout the recruitment process.

In crisis situations, team members can support our customers directly through ambassador roles, with full training provided.

Note: Due to high application volumes, we may close the advert early. We encourage early applications.