Business Admin Assistant

Serco Limited; Greater Lincolnshire; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading company is seeking a Business Admin Assistant for a 12-month fixed term role based in Lincolnshire. The successful candidate will provide essential administrative support to the Customer Service Centre's Operational Development & Support Team. Responsibilities include minute taking, meeting coordination, and report generation. The role offers competitive salary and various benefits including a pension scheme and training opportunities.

Benefits

Competitive salaries with annual reviews

Up to 6% contributory pension scheme

25 days' annual leave plus bank holidays

Wide range of learning opportunities

24/7 Employee Assistance Programme

Discounts across around 1,000 retailers

ShareSave scheme

Paid volunteering day each year

Qualifications

• Proven experience in an administrative role.
• Excellent organisational and time management skills.
• Strong communication skills, both written and verbal.

Responsibilities

• Minute taking and meeting coordination.
• Generate reports on team activities.
• Assist in planning and managing tasks.

Skills

Organisational Skills

Communication

Attention to Detail

Education

Maths, English A-C/4 or equivalent

Tools

Microsoft Office Suite

Job description

Business Admin Assistant

12-month fixed term.

Lincolnshire County Council

37 hours per week, Monday-Friday 0900-1700

Office based with the option to working from home occasionally.

Salary - £23,556.64 plus basic Serco benefits

Main Purpose:

To provide professional, effective, and efficient business and administration support to the Customer Service Centre's Operational Development & Support Team

Main Accountabilities:

The Admin Assistant will work under the direction and guidance of the Operational Development & Engagement Lead, the post holder will:

• Minute Taking: Accurately record minutes during meetings and distribute them to relevant stakeholders.
• Action & Decision Logs: Maintain and update logs to track actions and decisions made during meetings.
• Meeting Coordination: Schedule and send invites for meetings, prepare agendas, and ensure all necessary materials are available.
• Slide Packs: Create and compile slide packs for presentations and training sessions.
• Reporting: Generate regular reports on team activities, progress, and outcomes.
• Record Maintenance: Ensure all records are accurate, up-to-date, and easily accessible.
• Activity Monitoring: Monitor team activities to ensure timely delivery of tasks and projects.
• Planning & Task Management: Assist in planning and managing tasks to support team objectives.
• Travel Booking: Arrange travel accommodations and itineraries for team members.
• Meeting Room Management: Book and prepare meeting rooms as needed.
• Material Collation: Collect and organize materials for training sessions, meetings, and other team activities.

What you will need for the role:

• Proven experience in an administrative role, preferably supporting training, quality management, or knowledge management teams.
• Excellent organisational and time management skills.
• Strong communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to work independently and as part of a team.
• Attention to detail and accuracy.
• Minimum Maths, English A-C/4 or equivalent
• Good communication skills (verbal and written)
• Exercise proactivity and good judgement
• Knowledge of the concept of confidentiality and GDPR
• Flexible attitude to work
• Ability to work as a team

What we offer

• Salary:Competitive salaries with annual reviews.
• Pension:Up to 6% contributory pension scheme.
• Holidays:25days' annual leave plus bank holidays.
• Training and development:We offer a wide range of learning opportunitieswith over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
• Wellbeing:24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
• Discounts:Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
• ShareSave scheme:Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
• Employee networks:Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
• Charity:Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.