Maintenance Technician

The Chancery Rosewood; London; On-site; GBP 28,000 - 38,000; Full time

Job summary

A leading hotel in London is seeking a General Technician to ensure the smooth operation of its facilities. This role involves maintaining technical systems across electrical, plumbing, HVAC, and carpentry, responding to guest requests, and collaborating with various departments to uphold high standards of service. The position offers a dynamic work environment with opportunities for professional growth and development.

Benefits

12 complimentary room nights across The Rosewood Hotel portfolio

Discounts on Food & Beverage

Flexible benefits scheme

Paid volunteering day annually

Birthday day off

Developmental & social calendars

Life insurance

Enhanced sick pay policy

Qualifications

• Solid understanding of hotel engineering systems and building maintenance.
• Capable of diagnosing issues quickly and implementing effective repairs.
• Hands-on and enthusiastic with a passion for engineering and hospitality.

Responsibilities

• Carry out general maintenance tasks across multiple disciplines.
• Troubleshoot and repair issues to ensure smooth daily operations.
• Perform routine inspections and preventive maintenance checks.

Skills

Problem-solving

Technical skills

Attention to detail

Teamwork

Job description

The Chancery Rosewood, opening in Summer 2025, is a Rosewood Hotel Group property housed in the iconic former U.S. Embassy on Grosvenor Square, reimagined by British architect Sir David Chipperfield. It will include 144 spacious suites designed by Joseph Dirand, alongside a variety of dining and entertainment spaces, providing a stage for progressive ideas, voices, and expression.

We are looking for a General Technician to help maintain the smooth operation of the hotel's facilities. This role involves keeping all technical systems and equipment in top condition. You will work across multiple disciplines—electrical, plumbing, HVAC, carpentry, and decorating—responding to guest requests and supporting the wider hotel team.

Key Responsibilities

1. Carry out general maintenance tasks across electrical, plumbing, HVAC, carpentry, and decorating disciplines with a hands-on approach.
2. Troubleshoot and repair issues, identifying and fixing minor faults to ensure smooth daily operations.
3. Perform routine inspections and conduct preventive maintenance checks to address potential problems before they arise.
4. Respond swiftly to breakdowns and urgent maintenance needs, providing a fast and professional response to guest requests.
5. Maintain clear records of maintenance work and report issues requiring further attention.
6. Ensure compliance with health and safety policies, maintaining a safe and well-kept hotel environment.
7. Protect hotel assets by safeguarding equipment, tools, and resources, while upholding company standards.
8. Work collaboratively with other departments to ensure smooth communication and teamwork.

About You

1. Technically skilled with a solid understanding of hotel engineering systems and building maintenance.
2. A natural problem-solver capable of diagnosing issues quickly and implementing effective repairs.
3. Independent and efficient, managing workload well and taking initiative during shifts.
4. Hands-on and enthusiastic, passionate about engineering and hospitality, with a desire to maintain high standards.
5. Detail-focused, noticing small details that contribute to seamless hotel operations.

Benefits

• 12 complimentary room nights across The Rosewood Hotel portfolio (friends & family rates also available)
• Discounts on Food & Beverage
• Flexible benefits scheme
• Give days: a paid volunteering day of leave annually
• Birthday day off: a paid day of leave for your birthday
• Developmental & social calendars
• Life insurance
• Enhanced sick pay policy