Operational Resilience Manager (VP)

JR United Kingdom; London; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

A major commodities firm is looking for an Operational Resilience Manager to enhance their resilience strategy. This role involves identifying critical business services, managing risks, and ensuring compliance with UK regulations. The position offers a hybrid working environment and competitive compensation, making it an excellent opportunity for experienced professionals.

Benefits

Competitive compensation and benefits

Hybrid working environment

Collaboration with experienced professionals

Qualifications

• 5+ years in Operational Resilience, Business Continuity, or Operational Risk roles.
• Strong knowledge of UK regulatory requirements (FCA, BoE).
• Highly organized with excellent attention to detail.

Responsibilities

• Lead mapping of important business services and dependencies.
• Define impact tolerance statements and resilience scenarios.
• Coordinate business continuity and crisis management responses.

Skills

Operational Resilience

Business Continuity

Operational Risk

Stakeholder Management

Attention to Detail

Communication

Education

ISO22301 certification

BCI qualification

Job description

Operational Resilience Manager (VP) | Major Commodities Firm | London (Hybrid)

Our client is a leading player in the global commodities sector and is seeking an experienced Operational Resilience Manager to join their Risk & Resilience team in London. This role offers an opportunity to shape and strengthen the resilience strategy of a business with significant global reach and complexity.

As a key member of the Operational Resilience function, you will identify and protect the firm's critical business services, working closely with stakeholders across functions to ensure preparedness against disruptions, safeguarding operations and reputation.

Key Responsibilities:

1. Lead mapping of important business services and dependencies (people, processes, technology, facilities, data, security).
2. Partner with service owners to identify risks and develop mitigation strategies.
3. Define impact tolerance statements and resilience scenarios, including extreme tests aligned with ISO22301 standards.
4. Coordinate business continuity and crisis management responses, including post-incident reviews.
5. Serve as crisis lead during incidents and participate in on-call rotations.
6. Generate and present resilience reports to governance and senior leadership.
7. Support teams to embed resilience in development and change processes.
8. Monitor and advise on evolving regulatory requirements (FCA, Bank of England, etc.).
9. Act as a subject matter expert on operational resilience within the firm.

Qualifications and Skills:

• 5+ years in Operational Resilience, Business Continuity, or Operational Risk roles (essential).
• Strong knowledge of UK regulatory requirements (FCA, BoE).
• Highly organized with excellent attention to detail.
• Strong interpersonal, communication, and stakeholder management skills.
• ISO22301 certification and/or BCI qualification preferred.

Why Join Our Client:

• Work for a major global firm in a high-impact, high-visibility role.
• Collaborate with experienced professionals across disciplines.
• Competitive compensation and benefits.
• Hybrid working environment with a central London office.