Brand Ambassador weekends-Genesis Motors (Hyundai) Battersea Power Station

Battersea Power Station; London; On-site; GBP 100,000 - 125,000; Part time

Job summary

Genesis Motors is seeking a part-time Brand Ambassador for their Battersea Power Station store. The role focuses on providing exceptional customer service, presenting the Genesis brand, and supporting studio events. Ideal candidates will have experience in hospitality or luxury retail and possess strong communication skills.

Qualifications

• Experience in hotel, catering, or premium/luxury retail sectors.
• Teamwork skills and ability to deliver excellent customer service.
• Driving license class B is desirable.

Responsibilities

• Accept incoming calls and identify customer needs.
• Present the Brand and Products to potential customers.
• Support team in organizing studio events and receptions.

Skills

Customer care

Hospitality

Communication

Multitasking

Job description

Genesis Motors (Hyundai) are recruiting a weekend Brand Ambassador for their Battersea Power Station store.

Job Title: Brand Ambassador

Reports to: Genesis Experience Lead

Part time: Weekends

Job Purpose:

To provide a world-class customer-driven service, balancing the needs of our customers with appropriate product offers from the Genesis brand. This role requires innovation and closely observing customer expectations.

About us:

Genesis is a global automotive brand and part of Hyundai Motor Company, offering an award-winning range of premium models. Since entering the UK in 2021, Genesis has launched eight new models, won multiple industry awards, and opened studios in London and Edinburgh.

Key Responsibilities:

1. Accept incoming calls, identify customer needs (test drive, consultation, etc.), and direct them appropriately.
2. Present the Brand and Products to potential customers and interested parties.
3. Support the team in organizing studio events and official receptions, including logistical and administrative tasks.
4. Provide professional, courteous service to customers in the studio.
5. Maintain cleanliness and order in the studio operations.

Personal Specification:

1. Relevant training or experience in hotel, catering, or premium/luxury retail sectors; automotive experience is a plus but not required.
2. Customer care, hospitality, or luxury retail experience, with teamwork skills.
3. Driving license class B is desirable.
4. Outstanding communication skills and ability to multitask.
5. Ability to deliver excellent customer service.

Core Values (The Hyundai Way):

• Customer (Safety & Quality, Tenacity)
• Challenge (Progress, Agility)
• Collaboration (Alignment, Resilience)
• People (Diversity & Inclusion, Expertise)
• Globality (Integrity, Data-Driven Thinking)