Brand Ambassador weekends-Genesis Motors (Hyundai) Battersea Power Station

Battersea Power Station; London; On-site; GBP 100,000 - 125,000; Part time

Job summary

Genesis Motors (Hyundai) is seeking a part-time Brand Ambassador for their Battersea Power Station store. The role focuses on delivering exceptional customer service, handling inquiries, and supporting studio logistics. Ideal candidates will have experience in hospitality or luxury retail, showcasing strong communication skills and a customer-centric approach.

Qualifications

• Experience or training in hospitality, luxury retail, or related fields.
• Excellent communication and multitasking skills.
• Driving license is desirable.

Responsibilities

• Handle incoming calls and identify customer needs.
• Present the brand and products to potential customers.
• Assist in organizing studio and event logistics.

Skills

Customer care

Communication

Multitasking

Education

Experience or training in hospitality or luxury retail

Job description

Brand Ambassador weekends-Genesis Motors (Hyundai) Battersea Power Station

Genesis Motors (Hyundai) are recruiting a weekend Brand Ambassador for their Battersea Power Station store.

Job Title: Brand Ambassador

Reports to: Genesis Experience Lead

Part time: Weekends

Job Purpose: To provide a world-class, customer-driven service that balances customer needs with appropriate product offers from the Genesis brand. The role emphasizes innovation and understanding customer expectations.

About us: Genesis is a global automotive brand and part of Hyundai Motor Company, offering an award-winning range of premium models. Since entering the UK in 2021, Genesis has launched eight models, won multiple awards, and opened several studios in London and Edinburgh.

Key Responsibilities:

• Handle incoming calls, identify customer needs (test drives, consultations, etc.), and direct them accordingly.
• Present the brand and products to potential customers and interested parties.
• Assist in organizing studio and event logistics, including administrative tasks.
• Provide professional, courteous service in the studio.
• Maintain cleanliness and orderliness in the studio.

Personal Specification:

• Experience or training in hospitality, luxury retail, or related fields; automotive experience is a plus but not essential.
• Customer care and team experience.
• Driving license (desirable).
• Excellent communication and multitasking skills.
• Ability to deliver top-tier customer service.

Core Values (The Hyundai Way):

• Customer (Safety & Quality, Tenacity)
• Challenge (Progress, Agility)
• Collaboration (Alignment, Resilience)
• People (Diversity & Inclusion, Expertise)
• Globality (Integrity, Data-Driven Thinking)