Casual Sales Assistant

Frasers Group; City of Edinburgh; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading luxury fashion destination is looking for exceptional Sales Assistants to join their team in Edinburgh. The role involves providing excellent customer service, maintaining store standards, and staying updated on fashion trends. Candidates should have a passion for fashion retail and a proactive attitude.

Qualifications

• Ability to work effectively within a team environment.

Responsibilities

• Greet customers warmly and assist with their needs.
• Process cash and card transactions.
• Maintain store standards and ensure a customer-friendly environment.

Skills

Teamwork

Job description

CRUISE is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.

With an innate attention to detail and a timeless style, CRUISE offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.

Job Description

We are seeking truly exceptional, driven, and proven Sales Assistants to join our team and support our growth and expansion.

Key Contribution Areas

• Greet customers with a sincere and warm welcome, ensuring they know you are there to help.
• Ask open questions to understand customer needs.
• Recommend, select, and locate the appropriate merchandise for customers.
• Provide information about in-store offers, promotions, and store cards.
• Receive and process cash and card transactions.
• Stay updated on the latest trends and product knowledge.
• Maintain a customer-friendly and focused environment at all times.
• Guarantee a high level of customer service consistently.
• Educate and guide customers about CRUISE, our brands, and products.
• Offer alternatives and suggest add-on sales when appropriate.
• Ensure store standards are maintained and the store is prepared for the next trading day.
• Comply with all CRUISE policies and procedures at all times.

Qualifications

Skills and Knowledge

• Ability to work effectively within a team environment.

Personal Qualities

• High energy to drive projects to completion.
• Confident and assertive demeanor.
• Positive, enthusiastic, and proactive attitude.
• Passion for fashion retail.
• Professional manner.
• Fashion-conscious and trend-aware.
• Flexible and reliable.

Additional Information

Think without limits – Think fast, fearlessly, and lead your team.

Own it and back yourself – Take ownership of your role, responsibilities, and results.

Be relevant – Stay aligned with our people, partners, and the planet.

This role has no guaranteed hours; hours may vary weekly, and some weeks may have no hours offered.