Health Care Assistant - Outpatient

Ramsay Health Care UK; Stafford; On-site; GBP 20,000 - 25,000; Full time

Job summary

Ramsay Health Care UK is seeking a passionate Healthcare Assistant for their Outpatient department in Stafford. The role emphasizes patient-first care, effective communication, and teamwork to deliver high-quality clinical outcomes. Candidates should possess NVQ Level 2 or 3 in Health and Social Care and be motivated to thrive in a dynamic healthcare environment.

Benefits

Contributory pension scheme

Attractive enhancement rates for evenings and weekends

25 days annual leave plus Bank Holidays

Private healthcare and life assurance

Free uniform and DBS check

Free onsite parking and subsidised staff restaurant

Access to employee discount programme

Wellbeing Centre and employee assistance line

Employee recognition and appreciation awards

Access to Ramsay Academy for development opportunities

Qualifications

• NVQ Level 2 or 3 in Health and Social Care required.
• Ability to work under pressure and meet tight deadlines.
• Good communication and customer service skills essential.

Responsibilities

• Provide patient care in the Outpatient department.
• Support colleagues to deliver high-quality clinical outcomes.
• Adapt to rapidly changing environments and patient needs.

Skills

Good written and verbal communication skills

Proven customer service skills

Ability to work under pressure

Flexible approach to duties and hours

Education

NVQ Level 2 or 3 in Health and Social Care

Job description

Job Description

Healthcare Assistant

37.5 hr | Rowley Hospital | Stafford

The role

We’re looking for a passionate Healthcare Assistant to join our Outpatient department. Putting patients first, you’ll be given time to care for each person as a unique individual.

Our Outpatient Department is busy, and colleagues will rely on your support. Together, you’ll deliver the highest quality clinical outcomes in a supported environment. You’ll be valued for your skills and expertise and given opportunities to develop, because at Ramsay Health Care UK, we know our people are our most important asset.

Where you’ll be based

Rowley Hospital | Stafford

What You’ll Bring With You

• NVQ Level 2 or 3 in Health and Social Care [please delete if not applicable]
• Ability to work under pressure to tight deadlines
• Good written and verbal communication skills
• Proven customer service skills
• Highly motivated individual
• Enjoy working in constantly and rapidly changing environments
• Great communication skills
• Flexible approach to duties and hours

Benefits

• Contributory pension scheme
• Attractive enhancement rates for permanent and bank work: 30%–100% for evenings, weekends and Bank Holidays
• 25 days’ annual leave plus eight Bank Holiday days
• Family friendly policies including enhanced parental leave
• Private healthcare and life assurance
• Free uniform and DBS check
• Free onsite parking and a subsidised staff restaurant
• Access to our employee discount programme
• Wellbeing Centre and access to 24/7 employee assistance line
• Long service, employee recognition and appreciation awards
• Access to the Ramsay Academy for growth and development opportunities

About Us

We’re Ramsay Health Care UK, operating 35 hospitals with 7,600 staff and treating 200,000 patients annually. We provide a wide range of clinical services, from routine to complex surgeries, cancer care, diagnostics, and physiotherapy. Our facilities are rated ‘Good’ by the CQC, and we pride ourselves on high-quality staff, strong partnerships with the NHS, and excellent patient outcomes.

As part of a global hospital group with over 50 years of experience across 11 countries, our ethos is caring for people, which makes a significant difference in lives. Our people are our most valuable asset, key to our success and growth.

To apply

Please contact [e-mail] for an informal chat or questions. You can also apply directly via our careers page.

We are committed to equality of opportunity. This position requires an Enhanced DBS check. We may close the advert early to ensure a quality recruitment process.

We care.

It’s more than what we do; it’s who we are. We strive to deliver the best care, a principle since 1964. "The Ramsay Way" culture recognizes our people as our most important asset and is central to our success.

We support the UK Armed Forces and Reservists, having achieved the Silver Award under the MOD’s Armed Forces Covenant Employer Recognition Scheme, reflecting our commitment to supporting Defence and the wider Armed Forces community.