APM MONACO - Store Manager Flagship - London

APM Monaco; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking fashion jewellery brand as a Store Manager in London! This exciting role involves leading a dynamic team, achieving sales targets, and ensuring exceptional customer service. You'll be responsible for store operations, visual merchandising, and staff development, all while promoting a brand that embodies elegance and style. If you have a passion for luxury retail and a knack for motivating others, this is the perfect opportunity to make your mark in the fashion industry. Don't miss out on the chance to be part of a growing brand with a rich heritage!

Benefits

Bonus scheme

Qualifications

• Solid experience as a Store Manager in luxury/fashion retail.
• Ability to analyze sales reports and implement strategies.

Responsibilities

• Achieving sales targets and motivating team members.
• Ensuring quality of customer service and resolving complaints.
• Maintaining store presentation and managing inventory.

Skills

Sales Analysis

Team Motivation

Customer Service

Communication Skills

Organizational Skills

Job description

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Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance.

Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy.

With more than 400 of its own points of sale, APM Monaco is continuing to expand and has numerous plans to open new stores around the world.

We're recruiting a Store Manager on a permanent contract for one of our flagship shops in London!

Responsibilities

1. Sales

• Achieving sales targets
• Analyse sales reports and data to determine business needs and implement strategies
• Define individual objectives for sales consultants
• Motivate team members and ensure understanding of KPIs to improve individual and team performance
• Work with the marketing team

Customer Service

• Ensure quality of customer service
• Ensure that the team maintains communication with customers
• Resolve customer complaints and support decisions made by sales advisors

Operations

• Ensure the maintenance, presentation and organisation of the shop
• Ensure payment procedures are followed
• Monitor expenditure on blinds
• Set up staff schedules as required
• Manage the inventory and ensure that staff adhere to procedures and are trained in the use of the POS
• Maintain good communication with members of the company and other stores

Visual Merchandising

• Improve and maintain merchandising guidelines
• Ensure that the store is clean, organised and complies with the guidelines set by management
• Work with the logistics and marketing teams to ensure that the store's product range is correct
• Identify and communicate defective products as quickly as possible
• Communicate stock requirements

Human Resources

• Participate in the recruitment, training and development of staff
• Develop and monitor training programmes
• Evaluate the performance of each staff member and provide constant feedback to improve performance
• Help to resolve HR problems
• Ensure that professional image and standards are respected and reflect the brand image

Profile

• You love APM Monaco!
• You have solid experience as a Store Manager
• You have experience in luxury/fashion retail and visual merchandising
• You know how to analyse sales reports and react quickly
• You have strong communication and organisational skills
• Flexible working hours (evenings, weekends and bank holidays)

Don't wait any longer to join APM Monaco, apply now!

Benefits

• Bonus scheme