Key Responsibilities:
Support the delivery of Microsoft 365 Foundation Capabilities, specifically:
- Public Folders/PST Migration Strategy: develop migration strategy and plan for email archiving (logical grouping of data for migration)
- SharePoint Migration Strategy: shared folder migration, business-led cleansing plan, stakeholder engagement, and migration execution
- Document Management Lifecycle Strategy: develop and review document management lifecycle procedures
- InTune Migration: plan and analyze the migration of corporate devices from Blackberry to InTune
- Apply industry best practices to help clients achieve project goals, support functional workshops, and record outcomes
- Develop key project artifacts such as requirements documents, design documents, user stories, and functional specifications; support training and handover processes
- Define business analysis approach, assess technical solutions against business needs, and document detailed design specifications
- Ensure design documentation is clear, testable, aligned with requirements, and meets standards
- Collaborate with design, development, and testing teams to define solutions that meet requirements and architectural strategies
- Support business activities including workshops, testing, training, and process integration
- Coordinate with client’s Change function and other departments during the project
- Provide business analysis services for additional projects as needed
- Coach and support Business Analysts, aiming for their self-sufficiency
- Maintain project deliverables following change management methodologies
- Analyze legacy Oracle data for archiving and decommissioning
- Create documentation for functional and non-functional requirements, business processes, and decommissioning plans
- Manage and create Epics and Features for project scheduling
- Produce additional documentation to support project objectives and client needs
Specific Skills:
Essential Skills
- Conduct business analysis activities and develop BA artifacts, reporting to Senior BA
- Establish effective communication channels and provide stakeholder feedback
- Follow change management frameworks, methodologies, and control processes
- Ensure positive customer outcomes aligned with organizational principles
- Support entire project lifecycle, including testing and implementation planning
- Assist business owners with readiness activities, procedures, testing, communication, and training
- Coordinate with project managers, SMEs, and stakeholders to ensure effective communication and teamwork
Preferred Skills
- Knowledge of requirements elicitation, process modeling, and operational design
- Ability to understand and analyze business processes and identify gaps
- Strong stakeholder management skills, including questioning, challenging, and gaining buy-in
- Experience with M365 implementation