Senior Manager of Software Engineering- Salesforce- Squad Lead- Nutmeg

J.P. MORGAN; London; On-site; GBP 80,000 - 120,000; Full time

Job summary

Join a leading global financial services firm as a Manager of Software Engineering. You will lead a squad of Salesforce engineers, focusing on delivering customer value through innovative solutions. This role offers the opportunity to influence technical implementations and foster a collaborative engineering culture.

Qualifications

• Extensive experience with Salesforce in automating deployment and testing.
• Proven track record in designing CRM features using Salesforce.

Responsibilities

• Lead a squad of engineers to design and maintain Salesforce CRM.
• Conduct thorough code reviews and engage in hands-on coding.
• Mentor engineers and foster a culture of continuous learning.

Skills

Team Management

Collaboration

Business-driven Mentality

Progressive Mindset

People Management

Education

Formal Training in Team Management

Tools

Salesforce

REST APIs

Job description

Job Description

Behind every investment is a person with ambitions, motivations, and values. While we know that every client is unique, they come to Nutmeg for the same reason: our straightforward and transparent approach to investing.

Nutmeg is a J.P. Morgan company offering award-winning investments, products, and digital wealth management services to over 250,000 investors in the UK. We built the business from scratch, with constant innovation a core part of our ethos since the beginning. We aim to provide clients with the best digital investing experience, ensuring digital security and customer satisfaction – meaning you’ll have the opportunity to make a real difference.

As a Manager of Software Engineering at JPMorgan Chase within the International Consumer Bank, you will be a credible engineering leader, in charge of a squad of Salesforce engineers, technically savvy to influence your squad’s technical implementations and confident enough to challenge architecture decisions as you maintain focus on delivering customer value sustainably and demonstrating it every step of the way. You will also be developing standalone products on Salesforce, as well as integrating with the Nutmeg services directly to build the best customer experience for customers and colleagues.

Our Invest team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are solution-oriented, commercially savvy, and have a head for fintech. We work in tribes and squads that focus on specific products and projects – and depending on your strengths and interests, you'll have the opportunity to move between them.

Job Responsibilities:

1. Lead a squad of engineers to design, implement and maintain the Salesforce CRM area of the Invest Tribe within Chase UK.
2. Line-manage an engineering squad; set clear goals, support development, and build up the team’s delivery capability.
3. Conduct thorough code reviews to ensure high-quality, maintainable, and efficient code, while providing constructive feedback to team members.
4. Engage in hands-on coding to contribute to the development of key features and solutions, demonstrating best practices and technical expertise.
5. Lead by example, setting high standards for code quality, work ethic, and collaboration within the squad.
6. Mentor and guide engineers in the squad, fostering a culture of continuous learning and improvement.
7. Collaborate with product managers and other stakeholders to align technical efforts with business goals and deliver impactful results.
8. Facilitate regular team meetings and retrospectives to promote open communication and address any challenges or roadblocks.
9. Collaborate with Technical Leads and Principal engineers to design robust, scalable, and maintainable technical solutions.
10. Operate with a data-driven mindset; establish and track metrics across delivery, systems health, and customer journeys.
11. Foster an inclusive culture of high-quality engineering in your team and across the organization, implement best practices, and aim for top engineering standards.
12. Own the significant architecture decisions for Salesforce and guide the team through the firm-wide technical governance forums for approvals.

Required qualifications, capabilities, and skills:

• Formal training or certification on team management concepts and proficient advanced experience.
• Great team player with a strong technical background, focused on achieving best outcomes collaboratively among a group of peers with equally strong technical views.
• Business-driven mentality, understanding business and product requirements and coming up with an optimal engineering approach for problems.
• Progressive mindset, embracing challenging the status quo to drive engineering efficiency and effectiveness.
• Extensive experience with Salesforce in automating deployment, releases, and testing in CI/CD pipelines.
• Proven track record in designing and operating CRM features using Salesforce in Service, Sales, and Marketing Cloud.
• Hands-on experience of integrating with REST APIs and Event-based services.
• Strong people management qualities: focus on acquiring, retaining, and growing talent to form and evolve a highly effective delivery team.
• A passion for creating clean, maintainable, and highly testable code and components.

Preferred qualifications, capabilities, and skills

• Experience in different integration patterns.
• Marketing Cloud experience.
• Experience with data modeling and process modeling tools.
• Experience with AI/ML technologies in the CRM space.
• Multiple Salesforce certifications.

#ICBCareers #ICBEngineering

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals, and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength, and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

The Cybersecurity & Technology Controls group at JPMorgan Chase aligns the firm’s cybersecurity, access management, controls, and resiliency teams. The group proactively and strategically partners with all lines of business and functions to enable them to design, adopt, and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls. The group’s number one priority is to enable the business by keeping the firm safe, stable, and resilient.

High-Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of staff integrity due to the sensitive cybersecurity and technology functions they perform or information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening, including criminal and credit background checks, which must be successfully completed prior to employment or assignment.