Senior Manager of Software Engineering- Salesforce- Squad Lead- Nutmeg

J.P. MORGAN-1; London; On-site; GBP 80,000 - 110,000; Full time

Job summary

A leading company in financial services seeks a Manager of Software Engineering to lead a squad of Salesforce engineers. The role focuses on enhancing customer experience through innovative solutions and requires a strong technical background and effective management skills.

Qualifications

• Extensive experience with Salesforce deployment and testing.
• Effective people management skills focused on talent development.

Responsibilities

• Lead a squad of engineers to maintain Salesforce CRM.
• Conduct code reviews and mentor engineers.
• Collaborate with product managers to align technical efforts.

Skills

Team Management

Collaboration

Business-oriented Mindset

Salesforce Deployment

REST APIs

People Management

Clean Code

Education

Formal Training in Team Management

Tools

Salesforce CRM

CI/CD Pipelines

Job description

Job Description

Behind every investment is a person with ambitions, motivations and values. While we know that every client is unique, they come to Nutmeg for the same reason: our straightforward and transparent approach to investing.

Nutmeg, a J.P. Morgan company, offers award-winning investments, products, and digital wealth management services to over 250,000 investors in the UK. We have built our business from scratch, emphasizing constant innovation. Our goal is to provide the best digital investing experience, ensuring digital security and customer satisfaction—offering you the opportunity to make a real difference.

Role Overview

As a Manager of Software Engineering at JPMorgan Chase within the International Consumer Bank, you will be a credible engineering leader, managing a squad of Salesforce engineers. You will influence technical implementations, challenge architecture decisions, and focus on delivering customer value. You will develop standalone products on Salesforce and integrate with Nutmeg services to enhance customer experience.

Our Invest team focuses on transforming innovative ideas into customer solutions. We seek individuals with a curious mindset, collaborative spirit, and passion for new technology. Our work is organized into tribes and squads focusing on specific products and projects, with opportunities to move across teams based on your strengths and interests.

Job Responsibilities

1. Lead a squad of engineers to design, implement, and maintain the Salesforce CRM within the Invest Tribe at Chase UK.
2. Manage the engineering squad, set goals, support development, and enhance delivery capabilities.
3. Conduct code reviews to ensure quality and provide constructive feedback.
4. Engage in hands-on coding to develop key features, demonstrating best practices.
5. Set high standards for code quality, work ethic, and collaboration.
6. Mentor engineers, fostering continuous learning.
7. Collaborate with product managers and stakeholders to align technical efforts with business goals.
8. Facilitate team meetings and retrospectives to promote communication and resolve challenges.
9. Work with Technical Leads and Principal Engineers on robust, scalable solutions.
10. Use a data-driven approach to establish and track metrics related to delivery, system health, and customer journeys.
11. Promote an inclusive culture of high-quality engineering and best practices.
12. Own architecture decisions for Salesforce and guide through governance forums.

Required Skills and Qualifications

• Formal training or certification in team management, with advanced experience.
• Strong technical background and team collaboration skills.
• Business-oriented mindset with the ability to develop engineering solutions aligned with product requirements.
• Progressive mindset, embracing challenge and driving efficiency.
• Extensive experience with Salesforce deployment, releases, and testing in CI/CD pipelines.
• Proven track record with Salesforce CRM features in Service, Sales, and Marketing Cloud.
• Hands-on experience with REST APIs and event-based services.
• Effective people management skills, focused on talent development.
• Passion for creating clean, maintainable, and testable code.

Preferred Skills and Qualifications

• Experience with various integration patterns.
• Marketing Cloud expertise.
• Knowledge of data and process modeling tools.
• Experience with AI/ML in CRM.
• Multiple Salesforce certifications.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to prominent clients worldwide. Our approach is to serve clients with integrity and excellence, building trusted, long-term partnerships.

We value diversity and inclusion, ensuring equal opportunities and reasonable accommodations for all employees and applicants.

About The Team

The Cybersecurity & Technology Controls group at JPMorgan Chase focuses on cybersecurity, access management, controls, and resiliency. The group works proactively to enable the business securely and efficiently, prioritizing safety, stability, and resilience.

High Risk Roles (HRR) are sensitive positions requiring high assurance of staff integrity, subject to enhanced screening including criminal and credit background checks, prior to employment or assignment.