Supply Chain Manager

Sisley Paris; London; On-site; GBP 45,000 - 70,000; Full time

Job summary

An established industry player is looking for a dynamic Supply Chain Manager to oversee their comprehensive supply chain operations. In this pivotal role, you will manage retailer relationships, logistics, and inventory, ensuring efficiency and compliance throughout the supply chain. You will collaborate with various internal teams and external partners to drive operational excellence and enhance performance metrics. This is an exciting opportunity to make a significant impact in a fast-paced environment, where your expertise in supply chain management will be highly valued. If you are a proactive leader with a passion for logistics, this role is perfect for you.

Qualifications

• 5+ years of experience in Supply Chain with proven success.
• Strong understanding of end-to-end Supply Chain processes.
• Experience managing external customer relationships.

Responsibilities

• Oversee sales order management and ensure timely deliveries.
• Monitor warehouse performance and manage stock adjustments.
• Lead performance reviews and propose cost-saving initiatives.

Skills

Supply Chain Management

Logistics

Data Analysis

Inventory Management

Communication

Problem-solving

Team Leadership

Education

Bachelor’s degree in Supply Chain Management

Bachelor’s degree in Logistics

Bachelor’s degree in Business Administration

Tools

ERP Systems

WMS Systems

Excel

SBO Software

Job description

Job Description

JOB SUMMARY

We are seeking a highly motivated Supply Chain Manager to oversee the end-to-end supply chain function. This includes retailer account management, delivering warehouse & logistics operational excellence all while implementing efficient and cost-effective strategies to ensure timely and reliable flow of our goods. This is a cross functional role, requiring co-ordination across multiple internal departments as well as collaboration with external partners.

RESPONSIBILITIES

Retailer Relationship Management

• Oversee sales order management for selected retail accounts through SBO software. Daily monitoring and co-ordination with the 3PL team & Supply Chain Co-ordinators, to ensure all orders are delivered on time.
• Build collaborative retailer relationships with the aim of maximising availability, especially during key activations and promotional periods. Using historical sales performance and analysis to influence a healthy stock build to drive sales.
• Work closely with internal teams and retail partners to plan and execute successful launch of NPD throughout the year.

Warehouse, Inventory & Logistics Management

• Monitor monthly warehouse performance against SLAs in line with the 3PL contractual agreement. Lead KPI review meetings with the local UK warehouse.
• Manage stock adjustments, cycle counts, and maintain alignment between WMS and ERP systems in full collaboration with the finance team.
• Lead internal audits and lead stock reconciliation for half year and year-end reviews.
• Manage inbound & outbound logistics operations ensuring efficiency in the flow of goods.

Performance Monitoring & Analysis

• Prepare and share monthly supply chain cost updates, highlighting cost-saving initiatives and results.
• Lead reviews on ordering patterns and propose changes to reduce logistics and operational costs.
• Track key performance indicators (KPIs) related to supply chain performance, analyse data, and implement improvements.

Compliance & Regulations

• Ensure compliance with relevant regulations and industry standards throughout the supply chain.

Collaboration & Communication

• Partner with Retail, Marketing, Merchandising, and E-commerce teams on key initiatives and campaigns to successfully execute commercial initiatives.
• Represent supply chain in project discussions (e.g. EDI, system enhancements).
• Lead SC support for dedicated accounts Maison Sisley and Hair Rituel, including reporting and activation follow-ups.

Team Leadership & Development

• Manage & mentor Supply Chain Co-ordinators, fostering a positive, collaborative high-performing environment.
• Provide clear direction, set goals and ensure alignment with the organisational objectives.
• Delegate tasks effectively, monitoring progress and providing regular constructive feedback.

Any other duties deemed necessary by management.

PROFILE

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration or a related degree.
• Minimum 5 years’ experience in Supply Chain with a proven record of success.
• Experience within the beauty industry would be desirable.
• Strong understanding of end-to-end Supply Chain processes including demand planning, procurement, inventory management, logistics & distribution.
• Experience in managing external customer relationships, ideally with premium UK retailers.
• Strong data analysis skills; ability to interpret and draw conclusions from data with accuracy and attention to detail
• Excellent numerical, analytical and problem-solving skills
• Advanced knowledge of Excel. Proficiency in ERP/WMS systems
• Previous experience managing or supervising a small team is essential
• Excellent communication with the ability to build strong relationships with stakeholders across different functions and levels
• Proactive individual with ability to manage priorities in a commercial environment