Porter

TN United Kingdom; Berkhamsted; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company is seeking a dedicated Porter to ensure smooth operations at Chartwells. This full-time role involves maintaining cleanliness and providing high-quality customer care. Join a workplace that values individuality and offers opportunities for career progression.

Benefits

Competitive pay

Great perks

Learning and development opportunities

Qualifications

• Experience delivering high-quality customer care.
• Ability to work under pressure.
• Exceptional timekeeping and reliability.

Responsibilities

• Assisting in keeping the lobby and public areas clean.
• Helping set up rooms or move furniture.
• Handling reception duties like booking tickets.

Skills

Customer Care

Communication

Adaptability

Timekeeping

Reliability

Job description

Job Title: Porter

We are currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a full-time basis, contracted to 40 hours per week.

As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards employees who go beyond expectations.

Shift Patterns

Here's an idea of what your shift patterns will be: Other

Please note: This role is contracted to 42 weeks per year.

Key Responsibilities

• Assisting in keeping the lobby and other public areas clean and tidy.
• Helping housekeeping, restaurant, and banqueting staff to set up rooms or move furniture.
• Handling reception duties, such as booking theatre tickets or making restaurant reservations.
• Responding to customer requests where required.
• Ensuring customer safety by placing and removing signage indicating wet floors or paints.

Ideal Candidate

• Be adaptable and embrace changing priorities.
• Be a brilliant communicator and easily build relationships.
• Have experience delivering high-quality customer care.
• Take initiative and make decisions that benefit our customers.
• Possess the ability to work under pressure.
• Demonstrate exceptional timekeeping and reliability.

About Us

As part of Compass Group, you'll help feed people, fuel progress, and forge connections across approximately 6,000 venues. Join us to grow your career with the industry leader, enjoying competitive pay, great perks, and unrivaled opportunities for learning and development at one of the UK's biggest businesses.

Compass Group UK&I is committed to fostering an inclusive environment where everyone can be themselves and has equal opportunities to advance. We celebrate diversity and aim to build a culture that respects the unique talents, beliefs, backgrounds, and abilities of all team members. We want our colleagues to feel valued, empowered, and to thrive—because diversity is our strength.