Quality & Technical Lead

Brambles; West Bromwich; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

A leading company in logistics is seeking a Manager to oversee operations in West Bromwich. The role involves ensuring customer satisfaction, leading safety initiatives, and driving continuous improvement. Ideal candidates will have strong leadership skills and a commitment to operational excellence.

Qualifications

• Experience in operational management and leadership.
• Strong background in safety performance and continuous improvement.
• Ability to mentor and coach teams effectively.

Responsibilities

• Provide hands-on leadership by mentoring and guiding employees.
• Manage shift maintenance activities and resolve equipment breakdowns.
• Drive continuous improvement initiatives to enhance efficiency.

Skills

Adaptability

Change Management

Coaching

Data Analysis

Emotional Intelligence

Strategic Thinking

Job description

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

About the Role:

Support total operations to ensure superior customer satisfaction by achieving excellence in safety, service, quality, and cost management.

Collaborate with broader leadership to provide effective leadership and development for plant staff, including recruiting, training, and performance management, to drive continuous improvement.

Key Responsibilities may include:

• Provide hands-on leadership by mentoring, coaching, and guiding employees, addressing employee relations issues, and fostering a positive and productive work environment.
• Lead and enhance safety performance on shift, promoting a proactive safety culture through training, accident prevention, and rehabilitation programs, ensuring compliance with safety standards.
• Manage shift maintenance activities, resolving equipment breakdowns in coordination with the maintenance team to maintain uninterrupted plant operations.
• Drive continuous improvement initiatives on shift, implementing best practices to enhance efficiency, quality, and cost-effectiveness across end-to-end operations.
• Monitor and manage the plant's operational costs and yield, working closely with the Plant Manager to optimize performance and contribute to the overall plant objectives.
• Address performance and attendance matters in collaboration with HR, ensuring that all plant staff meet operational expectations.
• Ensure full compliance with CHEP procedures and work instructions, ensuring tasks are completed accurately and in line with company standards and operational goals.

Remote Type: Hybrid

Skills to succeed in the role

Adaptability, Change Management, Coaching, Computer Literacy, Cross-Functional Work, Data Analysis, Data-Driven Decision Making, Data Literacy, Delegation, Digital Literacy, Emotional Intelligence, Feedback, Inclusive Leadership, Innovation, Inspiring Others, Learn From Mistakes, Mathematic Literacy, Mentoring, Mentorship, Motivating Teams, Prioritization, Scheduling, Stakeholder Engagement, Strategic Thinking

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or other protected classes.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives, scheduling interviews, or offering fraudulent employment opportunities with the intent to commit identity theft or solicit money, should be reported. Brambles and CHEP never conduct interviews via online chat nor request money as a condition of employment. If you question the legitimacy of an interview or job offer, please contact us at [e-mail].