Head of Safeguarding and Risk

Harbour Healthcare; Stockport; On-site; GBP 60,000 - 70,000; Full time

Job summary

A leading healthcare provider is seeking a strategic leader for safeguarding and protection across their services. This role prioritizes the wellbeing of residents, ensuring compliance with policies and driving continuous improvement in care quality.

Qualifications

• Be the provider's safeguarding expert and primary point of contact for all safeguarding issues.
• Oversee and monitor a comprehensive safeguarding strategy to ensure compliance.
• Build partnerships with local services and multi-agency safeguarding networks.

Responsibilities

• Track and monitor complaints received, ensuring appropriate responses.
• Support homes with compliance concerns to embed improvements.
• Maintain knowledge of regulations and work within regulatory frameworks.

Skills

Commercial Awareness

Innovative Problem Solving

Communication

Decision Making

Negotiating and Influencing

Relationship Management

Risk Control and Governance

Job description

Harbour Healthcare

Salary: 60k plus 5k Car Allowance

Location: Based in the North West, covering a National Role.

This role is designed to provide strategic leadership for safeguarding and protection across Harbour Healthcare Services, ensuring that the safeguarding and wellbeing of all residents living in our care remain the highest priority. The role also involves ensuring complaints are handled appropriately in line with policy and that lessons are learned to drive improvement.

Job Description:

• Be the provider's safeguarding expert and primary point of contact for all safeguarding issues and queries.
• Oversee and monitor a comprehensive safeguarding strategy to ensure compliance, effective practice, and continuous improvement.
• Oversee a Coroners Register, complete root cause analysis, and produce reports.
• Promote good practice and positive clinical/quality outcomes and share findings to improve resident experience.
• Build partnerships with local services, external agencies, and multi-agency safeguarding networks.
• Track and monitor complaints received, ensuring appropriate responses and policies are followed.
• Support homes with compliance concerns to embed improvements and practices.
• Assist a home in achieving improved or sustained regulator ratings.
• Maintain knowledge of regulations and how to work within regulatory frameworks.

Key Competencies:

Commercial Awareness, Care Environment, Innovative Problem Solving, Communication, Decision Making, Negotiating and Influencing, Thinking Clearly and Analytically, Relationship Management, Risk Control and Governance, Management of Audits, Audit Reporting, Flexibility, Professional Development, and Developing a Culture of Continuous Improvement.

Additional Details:

• Commercial Awareness: Demonstrate understanding of principles for long-term stability and basic business fundamentals.
• Care Environment: Understand national frameworks, legislation in health and social care, and corporate governance issues.
• Innovative Problem Solving: Generate practical solutions, think laterally, and improve business processes.
• Communication: Develop effective communication skills for internal and external relationships.
• Decision Making: Assess alternatives, implement decisions, and evaluate outcomes.
• Negotiating and Influencing: Effectively present and negotiate ideas, persuade stakeholders, and build commitment.
• Thinking Clearly and Analytically: Prioritize actions, adapt under pressure, and use data for decision-making.
• Relationship Management: Build community relationships and stay informed on industry trends.
• Risk, Control and Governance: Evaluate governance and risks, especially in care and clinical activities.
• Management of Audits: Apply audit standards and interpret findings.
• Audit Reporting: Prepare clear, timely reports with supporting evidence.
• Flexibility: Adapt communication styles and manage complexity effectively.
• Professional Development: Stay aware of organizational and environmental changes and pursue ongoing learning.

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