Cloud Infrastructure Specialist (Previous Relevant Experince is Required)

JR United Kingdom; City of Edinburgh; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading technology company is seeking a Cloud Infrastructure Specialist in Edinburgh. The role involves developing customer relationships, supporting cloud services, and ensuring high satisfaction. Ideal candidates will have knowledge of Azure, Linux, and relevant certifications. Opportunities for growth and a collaborative culture are offered.

Benefits

Annual leave

Pension

Health support

Discounts

Qualifications

• Experience in support environments and on-premise cloud services is desirable.
• Certifications such as MCSA, VCP, LPIC-2 are desirable.

Responsibilities

• Train internal staff and customers on products and solutions.
• Monitor customer incidents and report on nominated accounts.
• Create and review technical documentation and statements of work.

Skills

Cloud technologies

Communication

Problem-solving

Education

MCSA

VCP

LPIC-2

Tools

Azure

Linux

MS SCCM

MS Exchange

SQL Server

VMware vCloud Director

Job description

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Cloud Infrastructure Specialist (Previous Relevant Experience is Required), Edinburgh

Client: Telent

Location: Edinburgh, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 14.05.2025

Expiry Date: 28.06.2025

Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our engineering team based in Southampton. This role offers the opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and exposure to challenging projects.

The Cloud Engineer will develop and maintain relationships with internal and external customers, providing proactive service and acting as a bridge between engineering and service delivery teams to ensure high customer satisfaction.

Our teams are committed to advancing digital infrastructure across the country, working on complex projects that make a significant impact.

Cloud Engineer - Responsibilities:

• Train internal staff and customers on products and solutions.
• Assist with professional services and sales opportunities.
• Monitor customer incidents and report on nominated accounts.
• Identify trends, security threats, or technical bulletins affecting customers.
• Manage documentation related to customer platforms and Telent Cloud Services.
• Follow internal and external processes for tasks, reporting, and change management.
• Support PoC scenarios, Type Approval activities, and lab testing.
• Create and review technical documentation and statements of work.
• Assist in pre-staging equipment for customer sites.
• Attend customer meetings and support reviews.
• Accurately submit timesheets and expenses.
• Ensure compliance with GDPR and security policies.

Who you are:

Interest in Cloud technologies, with some knowledge of Azure, Linux, MS SCCM, and MS Exchange. Experience in support environments and on-premise cloud services is desirable.

• Certifications such as MCSA, VCP, LPIC-2 (desirable)
• Knowledge of networking, SQL Server, Azure MFA, VMware vCloud Director
• Strong work ethic, ownership, and collaborative skills
• Excellent communication and problem-solving skills

What we offer:

Opportunities for development, inclusive culture, and benefits including annual leave, pension, health support, discounts, and more.

Our values focus on inclusivity, responsibility, collaboration, and customer focus.

#LI-Hybrid #TJ-Hybrid

About Telent:

Telent is a leading technology company specializing in mission-critical communications and digital infrastructure support across the UK, with over 3,000 dedicated employees committed to delivering high-quality solutions.