Loss Prevention Partner - Part Time

TN United Kingdom; Greenhithe; On-site; GBP 24,000 - 32,000; Part time

Job summary

A leading company seeks a Loss Prevention Partner in Greenhithe to enhance shop efficiency and profitability. This part-time role involves patrolling the shop, monitoring CCTV, and investigating shrinkage trends. Ideal candidates will possess strong communication skills and a proactive approach to conflict resolution.

Qualifications

• 18 years or older.
• Experience in loss prevention beneficial but not essential.

Responsibilities

• Be the point of contact for Profit Protection issues.
• Mitigate harm to Partners and Customers.
• Manage shrinkage within budget.

Skills

Excellent communication skills

Confidence resolving conflicts

Attention to detail

Customer service skills

Job description

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Loss Prevention Partner - Part Time, Greenhithe

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Client:

John Lewis Partnership

Location:

Greenhithe, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

a36b502c9a4a

Job Views:

3

Posted:

23.05.2025

Expiry Date:

07.07.2025

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Job Description:

ABOUT THE ROLE

As a Loss Prevention Partner (LPP) in our Profit Protection team, you'll add value to the efficiency and profitability of the shop where you are based and be an integral part of the team. You'll investigate trends and report on key themes regarding shrinkage to protect our profits. You'll patrol the shop floor to deter theft, monitor CCTV for suspicious behaviour, and protect fellow Partners and customers.

Due to the nature of the role, you need to be 18 or older. You’ll work on a rota, including evenings and weekends.

The stated salary is pro-rated for part-time hours (20 hours/week). The full-time equivalent salary ranges from £24,400 to £32,000 annually.

This role requires pre-employment screening: 5-year reference check, Basic Disclosure, and 5-year financial probity.

Key Responsibilities

• Be the point of contact for Profit Protection issues, escalating as needed.
• Mitigate malicious harm to Partners and Customers.
• Manage shrinkage within budget and risk parameters.
• Address all shrinkage aspects: dishonesty, procedural failures, errors.
• Support and coach Partners on shrinkage prevention.
• De-escalate conflicts professionally; may detain or ban offenders.
• Assist with investigations as required.

Essential Skills/Experience

• Excellent communication skills.
• Confidence resolving conflicts.
• Attention to detail, trend spotting.
• Customer service and relationship skills.

Desirable Skills/Experience

• Experience in loss prevention and customer-facing roles is beneficial but not essential; training provided.

Closing Date: May 25, 2025

Salary: £24,400 - £32,000 per year

Contract: Permanent

Hours: Part-time, 20 hours/week, varied shifts including weekends

Level: Partnership Level 9

Location: Bluewater Shopping Centre, Greenhithe, Kent

About the Partnership

We’re the UK’s largest employee-owned business, home to John Lewis and Waitrose. We focus on retail excellence, innovation, and diversity. As Partners, we share ownership, success, and responsibility, fostering an inclusive environment where everyone can thrive.

Note: Some roles require vetting, including DBS checks. Flexible working options are available; discuss during interview.