Loss Prevention Partner – Part Time

John Lewis & Partners; Greenhithe; On-site; GBP 20,000 - 25,000; Part time

Job summary

Join a leading retail company as a Loss Prevention Partner, where you'll play a crucial role in safeguarding profits and ensuring a safe environment for customers and partners. Your responsibilities include monitoring for theft, investigating shrinkage trends, and supporting fellow partners. This part-time role requires strong communication and conflict resolution skills, with comprehensive training provided. Embrace the opportunity to work in a dynamic team focused on retail excellence.

Qualifications

• Must be 18 years or older.
• Previous experience in loss prevention is beneficial but not essential.

Responsibilities

• Investigate trends regarding shrinkage.
• Patrol shop floor to deter theft.
• Support investigations and de-escalate conflict.

Skills

Communication

Conflict Resolution

Attention to Detail

Customer Service

Job description

1 day ago Be among the first 25 applicants

About The Role

As a Loss Prevention Partner (LPP) in our Profit Protection team you'll add value to the efficiency and profitability of the shop where you are based and be an integral part of the team. You'll investigate trends and report on key themes regarding shrinkage to protect our profits. You'll protect your fellow Partners and customers patrolling the shop floor to deter potential theft and monitor CCTV for signs of suspicious behaviour.

About The Role

As a Loss Prevention Partner (LPP) in our Profit Protection team you'll add value to the efficiency and profitability of the shop where you are based and be an integral part of the team. You'll investigate trends and report on key themes regarding shrinkage to protect our profits. You'll protect your fellow Partners and customers patrolling the shop floor to deter potential theft and monitor CCTV for signs of suspicious behaviour.

Due to its nature, you need to be 18-years or older to work in this role. You’ll work on a rota basis and will be required to work a variety of shifts, including evenings and weekends.

Please note: The salary stated for this role will be pro-rated due to the required hours for this vacancy. The pay range stated only reflects the pay for Full time hours of 37.5 hours per week. This vacancy is being advertised as 20 hours per week.

This role is subject to the following pre-employment screening: 5 year reference check, Basic Disclosure and 5 year financial probity.

Key Responsibilities

As a Loss Prevention Partner your day will be varied but day-to-day responsibilities will include:

• Be a point of contact for branch Profit Protection related issues, and escalate as required.
• Mitigate the risk of malicious harm to Partners and Customers.
• Manage shrinkage performance within budget and risk appetite.
• Address all aspects of shrinkage, including; external and internal dishonesty, procedural failure and administrative error.
• Support and coach fellow Partners on how to minimise shrinkage and complete procedures correctly to protect our profits.
• De-escalate conflict situations in the shop professionally (at times, you may be required to detain or ban individuals who are committing offences in our shops).
• Support with investigations where required
  
  

Essential Skills/experience You'll Need

• Excellent verbal and written communication skills.
• Confidence in resolving conflict.
• Great attention to detail with ability to spot trends and signs of profit loss.
• Good customer service and relationship building skills.
  
  

Desirable Skills/experience You May Have

• Previous experience of working in a loss prevention role and a customer facing environment would be beneficial but is not essential as you will receive full and comprehensive training in the first few weeks of starting in your new role.
  
  

About The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail

Referrals increase your chances of interviewing at John Lewis & Partners by 2x

Get notified about new Loss Prevention Specialist jobs in Greenhithe, England, United Kingdom.

Dartford, England, United Kingdom 2 weeks ago

London, England, United Kingdom 4 days ago

London, England, United Kingdom 1 week ago

2025 Operational Security Internship , DC Security

London, England, United Kingdom 3 days ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 5 days ago

London, England, United Kingdom 1 week ago

Leeds, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 5 days ago

Game Security Investigator - MTTs Specialist

London, England, United Kingdom 5 days ago

City Of London, England, United Kingdom 5 days ago

City Of London, England, United Kingdom 1 week ago

London, England, United Kingdom 2 days ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 4 days ago

Security GRC Specialist | Quant Trading Firm

Security Governance, Risk and Assurance Specialist

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 5 days ago

Greater London, England, United Kingdom 2 months ago

London, England, United Kingdom 1 day ago

Game Security Investigator - Bots/RTA Specialist

London, England, United Kingdom 5 days ago

London, England, United Kingdom 4 days ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 7 months ago

Public Sector Platform & Security AE - Italian and/or Spanish and/or French speaking

London, England, United Kingdom 1 week ago

London, England, United Kingdom 2 weeks ago

Trainee Recruitment Consultant - Cyber Secuity Talent Agency - Graduate

City Of London, England, United Kingdom 1 month ago

City Of London, England, United Kingdom £15.00-£15.50 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.