TEAM MEMBERS

Powerleague; City of Edinburgh; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in the leisure sector is seeking enthusiastic team members to provide exceptional customer service. The role involves engaging with customers, serving food and drinks, and ensuring a welcoming atmosphere. Ideal candidates will be motivated, team players with a passion for customer satisfaction, and will possess strong problem-solving skills. Evening and weekend availability is essential.

Qualifications

• Must be able to work evenings and weekends.
• Demonstrates a positive and friendly attitude.

Responsibilities

• Deliver outstanding customer service at all times.
• Work within clubhouse bar areas serving food and drink.
• Take feedback from customers and report to line manager.

Skills

Customer-focused

Problem-solving

Team Player

Good time management

Job description

Looking for something different?

Team members wanted at Powerleague

Role Purpose

To create and deliver an exceptional customer experience by providing outstanding service and delivery, whilst maintaining high standards and encompassing our brand values.

Customer

• Deliver outstanding customer service, at all times.
• Meet and greet customers in a friendly, approachable and polite manner.
• Work within our clubhouse bar areas serving food and drink (where applicable).
• Fulfil all reasonable requests from customers to ensure their comfort, satisfaction and safety.
• Deal with challenging situations by demonstrating empathy and understanding, being empowered to make a decision to resolve.
• Place the customer at the heart of everything you do.
• Take feedback from customers on board and feed this back to your line manager.

Team

• Share your knowledge and any key learnings with the team.
• Be involved and actively contribute at team meetings.
• Build and maintain good relationships with all team members.
• Be willing to take on jobs to support your team members.

Essential

• Able & willing to work evenings and weekends.
• Customer-focused.
• Motivated/Driven.
• Team Player.
• Passion to achieve.
• Problem-solving approach.
• Well organised.
• Good time management.
• Positive and friendly attitude.