eCommerce Specialist | start-up

JR United Kingdom; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A health & wellness start-up in London is seeking an eCommerce Specialist to drive revenue growth and enhance customer retention. The ideal candidate will have proven experience in eCommerce, particularly in subscription models, and a strong focus on performance marketing. You will be responsible for developing strategies that maximize customer lifetime value and improve the overall shopping experience.

Qualifications

• Proven experience in eCommerce, ideally within a fast-growing business.
• Extensive experience with subscription business models.

Responsibilities

• Develop and execute a results-driven ecommerce strategy.
• Build and implement retention strategies focusing on subscriptions.
• Drive continuous improvements to website UX/UI.

Skills

eCommerce

Customer Retention

Performance Marketing

Data Analysis

Marketing Funnels

Tools

CRO Tools

eCommerce Platforms

Job description

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eCommerce Specialist | Health & Wellness start-up

London (5 days office)

Please note, you must have recent experience working in a start up.

As the eCommerce Manager, you will:

• Develop and execute a results-driven ecommerce strategy to accelerate revenue growth and profitability.
• Build and implement retention strategies that maximise customer lifetime value, with a focus on subscriptions and repeat purchases.
• Own and scale paid media efforts across all channels, with a strong focus on Meta advertising.
• Oversee email and marketing campaigns to drive engagement, retention, and revenue from owned audiences.
• Drive continuous improvements to website UX/UI, enhancing the overall shopping experience and boosting conversions.
• Develop and execute an organic content strategy to grow brand awareness, engagement, and community loyalty across social platforms.

You will need the following skillsets:

• Proven experience in eCommerce, ideally within a fast-growing business.
• Extensive experience with subscription business models and customer retention strategies.
• Strong experience in building and optimising high-converting marketing funnels.
• Solid background in performance marketing and data-driven growth strategies.
• Strong understanding of eCommerce platforms, CRO tools, and marketing technologies.
• Expert in analysing customer data to optimise performance and drive business outcomes.