Retail Assistant Manager (Bellshill)

TN United Kingdom; Bellshill; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading charity organization seeks a motivated assistant shop manager to support the shop manager and engage a diverse team. This role involves maximizing income through effective stock management, customer service, and community engagement. The successful candidate will enjoy a competitive salary, benefits, and opportunities for personal development.

Benefits

Substantial retirement plan

Flexible leave

Gym membership

Confidential wellbeing support

Qualifications

• Experience in a lively environment.
• Knowledge of excellent customer service.
• Ability to work independently and adapt to changes.

Responsibilities

• Support the shop manager and engage a diverse team.
• Manage stock and maintain shop standards.
• Lead by example in providing customer service.

Skills

Customer Service

Communication

Adaptability

Commercial Awareness

Relationship Building

Job description

Job Description:

At Cancer Research UK, we exist to beat cancer

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you.

We’re looking for a motivated assistant shop manager to join Cancer Research UK’s trading team. You’ll act as an ambassador for Cancer Research UK, supporting the shop manager and your team to maximise income through people, resources, and stock.

You’ll be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

1. Supporting the shop manager to guide, inspire, and engage a diverse team of paid staff and volunteers.
2. Supporting the commercial running of the store, including display and merchandising, stock management, maintaining shop standards, store layout, sales, and income.
3. Leading by example and providing excellent customer and supporter service.
4. Working alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell-through, and stock processing.
5. Creating relationships with your local community and Cancer Research UK colleagues.
6. Supporting the shop manager in organizing and delivering creative fundraising events to meet targets.
7. Maintaining compliance with health and safety, safeguarding, security, administration, and HR policies.
8. Deputising for the shop manager in their absence.
9. Handling manual tasks and physical activities as part of daily duties.

What are you looking for?

1. A working knowledge of excellent customer service.
2. Experience working in a lively and vibrant environment.
3. Adaptability to changing situations and ability to work independently.
4. Commercial awareness.
5. Strong relationship-building and communication skills.
6. Flexibility to work on a rota basis to meet store needs, with consideration for work-life balance.

What will I gain?

We offer a competitive salary and benefits package, career and personal development opportunities, and high-quality tools and policies to support your work.

Our benefits include a substantial retirement plan, flexible leave, discounts, gym membership, and confidential wellbeing support from the Retail Trust.

How do I apply?

We are committed to equality, diversity, and inclusion. CVs are required but will be reviewed only after an invitation to interview. Please complete the work history section of the online application form for quick, fair assessment.

Note: Employment is subject to a satisfactory basic DBS check.