Waiter

The Ivy Asia; Cardiff; On-site; GBP 20,000 - 28,000; Full time

Job summary

Join a vibrant and dynamic team at an iconic restaurant brand where Asian flavors meet theatrical elegance. As a Waiter, you'll provide exceptional service in an opulent setting, ensuring guests enjoy a memorable dining experience. With a focus on teamwork and professionalism, you'll thrive in a supportive environment that values diversity and individual contributions. Enjoy competitive pay, career development opportunities, and unique perks like guaranteed days off for your birthday. This is not just a job; it's a chance to grow and shine in the hospitality industry.

Benefits

Competitive Industry Pay

Extra Holiday Allowance

50% Staff Discount

Birthday Day Off

Refer a Friend Bonus

Access to Retail Discounts

Qualifications

• Positive attitude and responsiveness to guest needs.
• Ability to provide quick, friendly, and professional service.

Responsibilities

• Deliver exceptional service and exceed guest expectations.
• Share menu knowledge and recommendations confidently.

Skills

Customer Service

Menu Knowledge

Teamwork

Professionalism

Job description

Welcome to The Ivy Asia

Where Asian flavours intertwine with unparalleled excitement. Step into our opulent and innovative venues, where our renowned colourful glass floor casts a magical allure, captivating every guest. Join us on a unique journey where fine cuisine meets theatrical elegance, elevating your dining experience to extraordinary heights.

We are searching for a confident Waiter to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.

Benefits & Rewards:

• Competitive Industry pay (Hourly + Tronc)
• A Management Career Development Program, which includes online and practical assessments.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• You can take your Birthday as a day off - Guaranteed!
• Refer and Friend Bonus
• Access to discounts on 100s of retailers, health, entertainment, travel & more
• Guaranteed 20 hours minimum contract

Key elements of your role as Waiter

Involves providing a quick, friendly, and professional service at all times. You are able to confidently share your knowledge and recommendations of the menu to our guests and ensure they have the very best Ivy experience when they visit us.

About you:

You are positive and responsive to our guest’s needs and exceed expectations when it comes to service delivery. You are a team player who delights in being professional and well-mannered with both guests and team members.

The Ivy Collection

is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us:

Our shared CARING values help create an environment where we are happy, engaged, and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.