Field Service Engineer - Lincoln

TN United Kingdom; Grimsby; On-site; GBP 29,000 - 37,000; Full time

Job summary

An established industry player is seeking motivated individuals to join their team as Field Service Engineers. This role offers a competitive salary and the chance to work in a dynamic environment with a focus on customer satisfaction. Enjoy a balanced work week with flexible shifts and the opportunity for overtime and performance-based commission. With comprehensive training and mentorship provided, you'll be equipped to tackle various installations and technical challenges. The company values diversity and innovation, ensuring a supportive and inclusive workplace. If you're ready to take on new challenges and grow your career, this opportunity is perfect for you.

Benefits

25 days annual leave plus bank holidays

Up to 10% pension contributions

Flexible leave options

BUPA medical coverage

Critical illness insurance

Life insurance

Healthcare plans

Family support policies

Qualifications

• No prior experience required; training and mentorship provided.
• Must be proactive, adaptable, and customer-oriented.

Responsibilities

• Be the expert in installations, fault fixes, and customer service.
• Collaborate with the technical team and share information.

Skills

Problem-solving

Customer service

Adaptability

Relationship building

Education

UK manual driving license

Tools

Company van

Job description

Social network you want to login/join with:

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Client:

Virgin Media

Location:

Grimsby, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

1905a1b6a761

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Salary: £29,000 - £36,200 per year

Postcode requirements: LN8, LN9, LN10, LN11, LN12, PE23, PE21, PE25, NG34

Join our team of Field Service Engineers (internally known as Field Technicians) and earn a competitive salary of £29,000, plus overtime (average £4,700) and performance-based commission of £2,500.

We’re seeking motivated, customer-focused individuals. No prior experience required; we will train you and provide a mentor. After training, enjoy a 4-day work week (37.5 hours, Monday to Saturday) with shifts of 7.5 and 10 hours.

Every day brings new challenges and learning opportunities.

• Be the expert in installations, fault fixes, and customer service
• Diagnose errors and technical issues, determine solutions
• Document processes following company protocols
• Collaborate with the technical team and share information

About Virgin Media O2: The UK’s fastest broadband network, leading mobile provider, and one of the UK's biggest companies. We value diversity, high performance, and innovation, and are committed to equality and inclusion.

The must haves

Salary: £29,000 - £36,200 per year

Postcodes: LN8, LN9, LN10, LN11, LN12, PE23, PE21, PE25, NG34

Join as a Field Service Engineer, earning a competitive salary plus overtime and commission.

No experience necessary; training and mentorship provided. Enjoy a balanced work week with shifts from Monday to Saturday.

Be proactive, adaptable, and customer-oriented, with a UK manual driving license, comfortable working at heights and in all weather conditions, and skilled in problem-solving and relationship-building.

What’s in it for you

Benefits include:

• Salary of £29,000 plus £2,500+ commission and a company van
• 25 days annual leave plus bank holidays and your birthday
• Up to 10% pension contributions
• Flexible leave options
• Wellbeing benefits including BUPA medical coverage, critical illness insurance, life insurance, and healthcare plans
• Family support policies including neonatal leave, maternity, paternity, and carers leave

Next steps

After applying, complete an online video assessment. Successful candidates will be contacted for further discussions and interviews. Please inform us of any adjustments needed during the process. Thank you for your interest in Virgin Media O2.