Connected Car Change Manager

ARM; England; On-site; GBP 40,000 - 80,000; Full time

Job summary

Join a world-class automotive brand as a Connected Car Change Manager, where you will oversee and coordinate the change management process within the Connected Car department. This pivotal role ensures seamless software and system updates across a vast infrastructure, supporting the evolution of connected vehicle technologies. You'll collaborate with diverse teams, manage deployments, and maintain operational change processes. If you have a strong background in IT Change Management and thrive in complex environments, this opportunity offers a dynamic and impactful career path in the automotive industry.

Qualifications

• Strong knowledge of IT Change Management principles and processes.
• Experience in an automotive or similarly complex industry.

Responsibilities

• Manage software and release deployments across the VW Group infrastructure.
• Liaise with internal teams and external suppliers regarding Change Requests.

Skills

IT Change Management

Communication Skills

Critical Thinking

Digital Literacy

Risk Management

Education

Degree in Computer Science

Degree in Engineering

Degree in Project Management

Tools

ITIL Framework

Job description

Job Title: Connected Car Change Manager

Location: Crewe, Cheshire

Function: Engineering Department: Connected Car

Employment Type: Full-Time

Join a world-class automotive brand in shaping the future of mobility.

We're seeking a Connected Car Change Manager to oversee and coordinate the change management process within the Connected Car department. This is a pivotal role that ensures seamless deployment of software and system updates across group-wide infrastructure, supporting the evolution of connected vehicle technologies.

Key Responsibilities

1. Manage software and release deployments across the wider VW Group infrastructure.
2. Liaise with internal teams, VW Group partners, and external suppliers regarding Change Requests.
3. Organise and chair Change Approval Board meetings; gather and record stakeholder approvals.
4. Provide operational support across global regions including communication of deployment schedules and change freezes.
5. Assist in risk assessment, escalation of unresolved issues, and maintenance of change statistics and logs.

Additional Responsibilities

1. Support development projects and one-off changes for feature updates.
2. Back up incident management (Levels 3 & 4 support model).
3. Maintain and publish standard changes list and reference configurations.
4. Document and maintain operational change processes and task instructions.
5. Coordinate with app teams for release and deployment changes.

What We're Looking For

1. Strong knowledge of IT Change Management principles and processes.
2. Experience working in an automotive or similarly complex industry.
3. Proficient communication and critical thinking skills.
4. Familiarity with ITIL frameworks.
5. Strong digital literacy and risk management awareness.
6. Ability to work cross-functionally with engineering, after-sales, marketing, and external suppliers.

Qualifications

1. Degree in Computer Science, Engineering, Project Management, or related field.
2. Knowledge of German is a plus.

Disclaimer

This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement, this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.