Connected Car Change Coordinator

TipTopJob; Crewe by Farndon; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Connected Car Change Coordinator to join their innovative team. This role is pivotal in managing software change processes across complex systems, ensuring seamless coordination between internal teams and external partners. The ideal candidate will possess a strong background in IT or software change management, with exceptional communication and critical thinking skills. You will thrive in a dynamic environment, driving operational change while supporting cross-functional collaboration. If you're passionate about the automotive digital domain and eager to make an impact, this opportunity is perfect for you.

Qualifications

• Experience in change management within automotive or IT/software environments.
• Knowledge of IT change management processes aligned with ITIL principles.

Responsibilities

• Manage end-to-end software change processes within the Connected Car department.
• Liaise with stakeholders to gather approvals and assess risks.

Skills

Change Management

Stakeholder Engagement

Communication Skills

Critical Thinking

Digital Literacy

Education

Degree in Computer Science

Degree in Engineering

Project Management Certification

Tools

JIRA

Job description

TipTopJob Crewe-By-Farndon, England, United Kingdom

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Location: Crewe

Contract: Until 31st January 2026 (Potential extension)

Hours: 37 per week

IR35 Status: Outside IR35

Working Pattern: Hybrid : Flexible

This is an excellent opportunity to join the Connected Car department within a leading luxury automotive manufacturer. As a Connected Car Change Coordinator, you will play a central role in coordinating and overseeing software change processes across complex systems, working closely with internal teams, external suppliers, and Group partners.

This role is ideal for someone with a strong background in IT or software change management who thrives on cross-functional coordination, stakeholder engagement, and process ownership. You will need critical thinking, strong communication skills, and a proactive approach to driving operational change management within the automotive digital domain.

Key Responsibilities of the Connected Car Change Coordinator

• Manage the end-to-end software change process within the Connected Car department, ensuring all changes are tracked, assessed, and delivered according to Group standards.
• Liaise with internal and external stakeholders, including suppliers and Group partners, to gather approvals, assess risks, and communicate deployment timelines.
• Chair and coordinate the Connected Car Change Approval Board, ensuring all changes are reviewed, approved, and documented effectively.
• Attend Group deployment and change meetings to represent the department and support cross-functional alignment.
• Maintain a change log and change statistics; publish and report change activity (planned/unplanned) to the wider business.
• Support transition management by establishing and documenting operational processes and maintaining a list of standard changes.
• Provide backup for Incident Management, supporting the wider operations team when required.
• Evaluate the risk and impact of proposed changes, assisting in the preparation and submission of change requests across the Group toolset.
• Coordinate with the App team for releases and updates, ensuring all changes are accurately recorded and communicated.
• Maintain oversight of the Shared Connected Car Change mailbox and act as a key point of contact for change-related queries.

Key Skills and Experience Required

• Proven experience in change management within an automotive or IT/software environment.
• Strong knowledge of IT change management processes, ideally aligned with ITIL principles.
• Effective stakeholder and communication skills, with the ability to coordinate across multiple departments and external partners.
• Good digital literacy and confidence working with data and software tools.
• Hands-on experience with JIRA and familiarity with Group systems or similar environments.

Qualifications

• Degree in Computer Science, Engineering, Project Management, or equivalent experience.
• Formal Change Management training or certifications are desirable.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Automotive