E-Rostering Assistant Administrator

NHS Jobs; Coventry; On-site; GBP 32,000 - 46,000; Full time

Job summary

NHS Jobs is seeking an organised administrator to support roster action training and E-Rostering system access for Trust staff. You will help maintain department records, process documents, and provide professional customer care to MDT members.

Working with the System Administrator/Lead Nurse, you will prioritise workload, identify efficiencies, and ensure all tasks align with Trust policies and deadlines.

Job description

• To provide basic roster action training of E-Rostering systems to users being aware of potential barriers to understanding.
• To assist in maintaining department website To process access/training/flexible working documents and reports, maintain & manager paper records, enter/store personal details within system
• To understand payroll deadlines/processes to ensure appropriate documentation to facilitate payment of Trust staff is completed in a timely manner.
• To be able to communicate with payroll services clearly and appropriately when dealing with payroll queries both simple and complex.
• Assist with the maintenance of users access to all elements of the E-Rostering system
• Maintain excellent customer care skills and professionalism when interacting with all members of the multidisciplinary team.
• Ability to tactfully deal with difficult situations and aid understanding.
• Manage own workload seeking direction from the System Administrator/ Lead Nurse when deemed necessary.
• Priorities changes in workload to meet demand or to system/Trust requirements..
• To identify possible new ways of working and efficiencies for the department
• To ensure that all work is undertaken with regard to the Trust policies and procedures

For further details please see the attached job description.