E-commerce Trading & Merchandising Associate

Chinti & Parker; Greater London; On-site; GBP 27,000 - 33,000; Full time

Job summary

Chinti and Parker Ltd in London seeks an E-commerce Assistant to keep UK and US Shopify sites accurate and thriving. You will set up products, manage data and coordinate with external developers to keep the stores current.

You will generate weekly trading and traffic insights, support GA4 setup, optimise on-site search and collections, and collaborate with merchandising, marketing, logistics and finance for a smooth customer journey.

Qualifications

• Working knowledge of Shopify and Google Analytics 4; strong Excel; accurate with product and pricing data; able to turn web and trading data into clear weekly findings; clear written communication with colleagues and external partners.
• E-commerce experience in fashion or retail; experience briefing web developers; familiarity with on-site search, loyalty and international checkout tools.

Responsibilities

• Product set-up and launch: create new products in the system from purchase orders and upload data to UK/US Shopify sites.
• Website maintenance and conversion roadmap: liaise with external Shopify developer and prioritise tasks; support GA4 tracking setup and ROI optimization.
• Trading and performance analysis: produce weekly e-commerce trade reports across regions; investigate anomalies and present findings.
• E-commerce partner and app management: conduct monthly reviews with Shopify and analytics partners; manage tickets and invoices.
• Orders, delivery and customer support: coordinate with warehouses; handle escalated customer queries.

Skills

Shopify knowledge

Google Analytics 4

Excel

Data analysis

Attention to detail

Clear written communication

Tools

Shopify

Zedonk

Klevu

LoyaltyLion

Global-e

Microsoft Excel

Job description

Chinti and Parker Ltd in London seeks an E-commerce Assistant to keep UK and US Shopify sites accurate and thriving. You will set up products, manage data and coordinate with external developers to keep the stores current.

You will generate weekly trading and traffic insights, support GA4 setup, optimise on-site search and collections, and collaborate with merchandising, marketing, logistics and finance for a smooth customer journey.