E-commerce, Search and Social Analyst

JR United Kingdom; Milton Keynes; Remote; GBP 30,000 - 45,000; Full time

Job summary

A leading company is seeking an E-commerce, Search and Social Analyst to gather and analyze data from digital platforms in the UK. The successful candidate will assess brand positioning and consumer behavior, providing strategic recommendations to drive marketing and growth. Candidates must be fluent in Mandarin and have proven experience in market research.

Qualifications

• Fluency in Mandarin (spoken and written) is essential.
• Proven experience in social listening and e-commerce review analysis.
• Familiarity with Chinese digital platforms.

Responsibilities

• Gather and analyze data from social, search, and e-commerce platforms.
• Evaluate brand positioning and competitive landscape.
• Explore consumer behavior and assess brand sentiment.

Skills

Analytical skills

Storytelling

Job description

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E-commerce, Search and Social Analyst, Milton Keynes

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EU work permit required:

Yes

Job Views: 2

Posted:

06.06.2025

Expiry Date:

21.07.2025

Job Description:

Start: ASAP

Location: Remote in UK

Role and Responsibilities:

• Gather and analyse data from social, search, and e-commerce platforms. Collect insights from key digital platforms to understand consumer interests, behaviours, and conversations relevant to the category and brand.
• Evaluate brand positioning and the competitive landscape. Assess how the brand and its competitors are perceived by consumers, identifying key strengths, weaknesses, and market opportunities.
• Explore consumer behaviour, including usage routines and purchase drivers. Understand how consumers engage with products in their daily lives, and what influences their path to purchase.
• Assess brand sentiment and awareness. Measure how widely the brand is known and track overall consumer sentiment across digital touch points.
• Develop strategic recommendations with support from the wider team. Translate findings into clear, actionable strategies to inform marketing, innovation, and growth initiatives.

Requirements:

• Fluency in Mandarin (spoken and written) is essential
• Proven experience in social listening, e-commerce review analysis, and/or market research
• Strong analytical and storytelling skills
• Familiarity with Chinese digital platforms