E-commerce, Search and Social Analyst

JR United Kingdom; Ipswich; Remote; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the UK is seeking an E-commerce, Search and Social Analyst to gather data insights from digital platforms. The role focuses on understanding consumer behaviors, brand position, and market opportunities to develop strategic marketing recommendations. Fluency in Mandarin is essential, along with experience in social listening and market research. This position allows for remote work across the UK, offering a dynamic environment to drive brand growth and innovation.

Qualifications

• Fluency in Mandarin (spoken and written) is essential.
• Proven experience in social listening, e-commerce review analysis, and/or market research.
• Strong analytical and storytelling skills.

Responsibilities

• Gather and analyse data from social, search, and e-commerce platforms.
• Evaluate brand positioning and competitive landscape.
• Understand consumer engagement and purchase drivers.

Skills

Data analysis

Social listening

Market research

Storytelling

Understanding consumer behaviour

Job description

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E-commerce, Search and Social Analyst, Ipswich

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Other

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EU work permit required:

Yes

Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

Job Description:

Start: ASAP

Location: Remote in UK

Role and Responsibilities:

• Gather and analyse data from social, search, and e-commerce platforms. Collect insights from key digital platforms to understand consumer interests, behaviours, and conversations relevant to the category and brand.
• Evaluate brand positioning and the competitive landscape. Assess how the brand and its competitors are perceived by consumers, identifying key strengths, weaknesses, and market opportunities.
• Explore consumer behaviour, including usage routines and purchase drivers. Understand how consumers engage with products in their daily lives, and what influences their path to purchase.
• Assess brand sentiment and awareness. Measure how widely the brand is known and track overall consumer sentiment across digital touchpoints.
• Develop strategic recommendations with support from the wider team. Translate findings into clear, actionable strategies to inform marketing, innovation, and growth initiatives.

Requirements:

• Fluency in Mandarin (spoken and written) is essential.
• Proven experience in social listening, e-commerce review analysis, and/or market research.
• Strong analytical and storytelling skills.
• Familiarity with Chinese digital platforms.