E-commerce, Search and Social Analyst

JR United Kingdom; Newcastle upon Tyne; Remote; GBP 30,000 - 50,000; Full time

Job summary

A leading company is seeking an E-commerce, Search and Social Analyst to join their remote team in the UK. The role involves analyzing consumer behaviors across digital platforms and developing actionable insights to support marketing strategies. Required qualifications include fluency in Mandarin and experience in market research.

Qualifications

• Proven experience in social listening and e-commerce review analysis.
• Strong analytical and storytelling skills are required.
• Fluency in Mandarin (spoken and written) is essential.

Responsibilities

• Gather and analyze data from social, search, and e-commerce platforms.
• Evaluate brand positioning and competitive landscape.
• Explore consumer behavior and assess brand sentiment.

Skills

Social listening

E-commerce analysis

Market research

Analytical skills

Storytelling

Fluency in Mandarin

Job description

Social network you want to login/join with:

E-commerce, Search and Social Analyst, Newcastle-upon-Tyne, Tyne and Wear

Client:

Location: Newcastle-upon-Tyne, Tyne and Wear, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

Job Description:

Start: ASAP

Location: Remote in UK

Role and Responsibilities:

• Gather and analyse data from social, search, and e-commerce platforms. Collect insights from key digital platforms to understand consumer interests, behaviours, and conversations relevant to the category and brand.
• Evaluate brand positioning and the competitive landscape. Assess how the brand and its competitors are perceived by consumers, identifying key strengths, weaknesses, and market opportunities.
• Explore consumer behaviour, including usage routines and purchase drivers. Understand how consumers engage with products in their daily lives, and what influences their path to purchase.
• Assess brand sentiment and awareness. Measure how widely the brand is known and track overall consumer sentiment across digital touch points.
• Develop strategic recommendations with support from the wider team. Translate findings into clear, actionable strategies to inform marketing, innovation, and growth initiatives.

Requirements:

• Fluency in Mandarin (spoken and written) is essential
• Proven experience in social listening, e-commerce review analysis, and/or market research
• Strong analytical and storytelling skills
• Familiarity with Chinese digital platforms