E-Commerce Merchandiser

Mulberry Recruitment; Surrey Heath; On-site; GBP 33,000 - 35,000; Full time

Job summary

Mulberry Recruitment is seeking an organised E-Commerce Merchandiser to join the team in Windlesham, Surrey. You will drive online sales across multiple websites and key retail partners, optimise content, and enhance the customer experience.

The role combines website merchandising, online trading, data analysis and partner account management, with a focus on campaigns, performance monitoring and cross-functional collaboration.

Qualifications

• 3+ years in E-Commerce or online trading, preferably in retail or FMCG.
• Strong knowledge of website merchandising, UX, and online retail best practices.
• Proficient with analytics and ecommerce platforms (GA4, Shopify, Power BI).

Responsibilities

• Manage and optimise website homepages, landing pages, banners and content.
• Collaborate with Marketing and Buying to deliver campaigns and promotions.
• Monitor performance metrics like conversion rate, CTR, and bounce rate.
• Conduct audits to ensure accuracy and strong customer experience.
• Manage relationships with a key online partner and coordinate campaigns.
• Track daily/weekly sales trends and report opportunities.
• Support E-Commerce Manager with trading plans and forecasts.

Skills

E-Commerce experience

Analytics

UX & merchandising

Tools

GA4

Shopify

Looker Studio

Salesforce Commerce Cloud

Power BI

Job description

E-Commerce Merchandiser

Location: Windlesham, Surrey

Salary: £33,000–£35,000 per annum

Department: E-Commerce

Job Type: Full-time

About the Role

We are looking for an organised, commercially minded E-Commerce Merchandiser to join our growing team.

Working across multiple websites and key retail partners, you will play a key role in driving online sales, improving website performance and enhancing the customer experience.

This is a varied, hands-on role combining website merchandising, online trading, data analysis and retail partner account management.

Key Responsibilities

• Manage and optimise website homepages, landing pages, banners and product content.
• Work with Marketing and Buying teams to deliver campaigns and promotional activity.
• Monitor website performance, including conversion rates, CTR and bounce rates, identifying opportunities for improvement.
• Conduct regular website audits to ensure accuracy, consistency and a strong customer experience.
• Manage relationships with a key online retail partner, coordinating marketing briefs and promotional campaigns.
• Monitor daily and weekly sales performance, reporting on trends and commercial opportunities.
• Support the E-Commerce Manager with trading plans, forecasts and strategies to achieve sales and profit targets.

Skills & Experience

• 3+ years' experience in E-Commerce, Digital Merchandising or Online Trading, ideally within retail or FMCG.
• Strong understanding of website merchandising, UX and online retail best practices.
• Experience with analytics and e-commerce platforms such as GA4, Shopify, Looker Studio, Salesforce Commerce Cloud or Power BI.
• Strong analytical, organisational and communication skills.
• Excellent attention to detail and ability to manage multiple priorities.
• Confident working collaboratively with internal teams and external retail partners.

The Ideal Candidate

A proactive and commercially driven individual with a passion for e-commerce, strong analytical skills and the ability to turn data into actions that drive online sales and growth