E-Commerce & Brand Executive

The Mothership; London; Hybrid; GBP 32,000; Full time

Job summary

A leading company is seeking an E-commerce & Brand Executive to support the Commercial Manager in enhancing the online shopping experience. This entry-level position offers hands-on experience in e-commerce operations and brand marketing, ideal for recent graduates eager to learn in a dynamic environment.

Benefits

Equity Participation

£500 Annual Learning Budget

Flexible Working Environment

Gym Membership

Free Therapy & Coaching Sessions

25 Days Paid Holiday

Employee Discount

Qualifications

• Basic knowledge of e-commerce platforms or digital marketing is helpful.
• Strong interest in e-commerce, digital marketing, or merchandising.

Responsibilities

• Support website updates and product merchandising.
• Coordinate with external teams for website optimizations.
• Monitor website performance and assist with promotional campaigns.

Skills

Attention to Detail

Proactive Learning

Organizational Skills

Education

Recent Graduate

Job description

Purpose

This role supports the Commercial Manager in delivering a high-performing e-commerce experience while ensuring that the brand remains strong across all digital channels. The E-commerce & Brand Executive will help with product merchandising, promotions, content updates, SKU setup and performance tracking, learning how to optimise a website to drive sales and improve the customer experience.

This is a great opportunity for a graduate or entry-level candidate looking to gain hands-on experience in e-commerce operations, digital merchandising, and brand marketing within a fast-paced, commercially driven environment.

Key Responsibilities

• Support the Commercial Manager with website updates, including adding new products, front-end SKU and bundle setup, updating descriptions and ensuring accurate pricing and promotions aligned across channels.
• Manage the operational aspects of the website, ensuring that all products, categories, and pricing are correctly set up and maintained in the e-commerce platform.
• Coordinate with external agencies or technical teams to ensure website updates, bug fixes, and optimisations are implemented correctly and on time.
• Help manage on-site merchandising, making sure products are well-organised, easy to find, and optimally positioned to encourage sales.
• Assist with content updates across the website, including homepage refreshes, category pages, and promotional banners, ensuring they align with brand guidelines.
• Work closely with the creative and marketing teams to ensure product pages and marketing assets reflect the brand’s tone of voice and style.
• Monitor website performance, pulling basic reports on conversion rates, best-selling products, and customer engagement to support decision-making.
• Support promotional campaigns and product launches, helping to coordinate on-site execution and tracking results.
• Help with competitor research, spotting trends in e-commerce, product positioning, and pricing strategies.
• Provide general administrative support to the Commercial Manager, ensuring smooth day-to-day operations.
  
  

What You’ll Learn & Develop

This role is designed as a learning opportunity, and the successful candidate will gain valuable hands-on experience in:

• E-commerce operations – understanding how an online store is run, from product listings to promotions.
• Website performance tracking – learning how to measure and analyse sales data and customer behaviour.
• Digital merchandising & UX – improving how products are displayed and structured to maximise conversions.
• Brand consistency & marketing alignment – working with creative teams to ensure a strong, cohesive brand presence.
• Managing agency or technical resources – working with external teams to ensure the website runs smoothly and remains technically optimised.
  
  

Key Metrics You’ll Support & Track

• Conversion rate (CVR) – tracking how website improvements impact customer purchases.
• Product page engagement – monitoring how customers interact with product content.
• Add-to-basket rate – helping to improve how effectively products encourage basket-building.
• Promotion & discount performance – tracking how well sales campaigns perform.
• Accuracy of SKU setup and product listings – ensuring all products are correctly displayed and priced.
• Efficiency of agency or technical resource management – ensuring website fixes and updates are handled smoothly.
  
  

Who This Role Is For

• A recent graduate or entry-level candidate with a strong interest in e-commerce, digital marketing, or merchandising.
• Someone with great attention to detail who enjoys organising content and tracking performance.
• A proactive, hands-on learner who is keen to develop skills in a fast-moving environment.
• Basic knowledge of e-commerce platforms, digital marketing or content management is helpful but not essential – training will be provided.
  
  

This role is a fantastic starting point for anyone looking to build a career in e-commerce and digital marketing, with plenty of opportunities to learn, grow, and take on more responsibility over time.

What We Offer

• Salary: £32,000 p.a. + equity participation.
• Opportunity to make an impact from day one: You'll be joining the team at an early stage with huge growth ambitions, so we are looking for future leaders.
• Be at the forefront of an exciting industry: We're at the epicentre of a once-in-a- lifetime business opportunity. The Mothership is a well-funded company (raised $22million) buying and building the best new health & wellness brands with high-quality products you can be proud of.
• Investing in your Growth: a £500 annual budget for your learning and development, covering everything from relevant events to online courses and more, on top of unparalleled hands-on learning with our team of marketplaces experts.
• Flexible Working Environment: We operate as a hybrid team, with performance measured by outcomes. London-based team members typically work from our Shoreditch office 1 or 2 days a week. We stay connected through monthly socials, quarterly team gatherings, and company-wide meet-ups twice a year. Plus we offer a home office budget to help you create a workspace that supports your best work.
• Diversity and Inclusion: We have around 40 employees of over 10 different nationalities and it’s important to us to hold each other to high standards while being human. That means we foster a high performance culture where we lift each other up and create a space where people feel safe to be real and be heard.
• Well-being Support: Great work comes from people who are highly motivated and engaged, not from people who are overworked and overstretched. We offer gym memberships and free therapy & coaching sessions through Oliva, and are developing a more holistic well-being offering for the whole team.
• Time Off: 25 days paid holiday plus bank holidays, and one day off for your birthday within the month of your birthday to celebrate in any way you choose.
• Employee Discount: As part of the team, you’ll get an exclusive discount code to use on our online shops and dive into our greatest products.