E-Commerce Administrator

LV Clothing; Manchester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading ladieswear brand in Manchester seeks an organised E-commerce Administrator to manage online product listings, provide customer support, and assist with inventory updates. Ideal candidates will possess strong organisational and computer skills, including proficiency in BigCommerce and Excel. This full-time role offers a varied and creative work environment, with responsibilities ranging from product uploads to ensuring data accuracy and collaborative support of marketing efforts. Salary ranges from £12.21 to £13.45 hourly.

Qualifications

• Strong team player thriving in fast-paced environments.
• Highly organised and proactive with attention to detail.
• Confident verbal and written communication skills.

Responsibilities

• Create, upload, and manage product listings on BigCommerce.
• Respond to customer enquiries via multiple channels.
• Process orders, returns, and exchanges efficiently.

Skills

Strong organisational skills

Excellent computer literacy

Communication skills

Proactive problem-solving

Team player

Attention to detail

Tools

Microsoft Excel

BigCommerce

Job description

About the Role

We’re Hiring: E-commerce Administrator. Manchester (M8 8NN). Full-Time | Office-Based.

We are looking for an organised and detail-oriented E-commerce Administrator to join LV Clothing, an established ladieswear brand. This is an exciting opportunity to play a key role in the successful launch and ongoing management of our online products.

The role involves supporting the day-to-day management of our online sales platforms, maintaining accurate and engaging product listings, and ensuring smooth digital operations across the business. The ideal candidate will demonstrate strong organisational skills, excellent computer literacy, and previous experience in an administrative or e-commerce support role.

You will be responsible for ensuring all product records are accurate, compliant, and ready to go live, supporting seamless product launches and maintaining high standards of data integrity across our systems. This is a hands‑on position, ideal for someone who enjoys a combination of operational e-commerce tasks and creative collaboration.

You will work closely with a small, friendly, and collaborative team across product development, packaging, trading, and supply chain, contributing to the overall success of the brand’s online presence.

Key Responsibilities

• E-commerce
  • Create, upload, and manage product listings on BigCommerce.
  • Ensure product data is accurate (pricing, descriptions, images, categories).
  • Set up SKUs and barcodes.
  • Support product launches, promotions, and online campaigns.
  • Update website content and ensure listings are SEO‑friendly.
  • Assist with photoshoots when required.
• Administration & Customer Support
  • Respond to customer enquiries via email, phone, and chat.
  • Deliver excellent customer service across all channels.
  • Process orders, returns, and exchanges efficiently.
  • Maintain organised digital records and data.
  • Support inventory updates and coordinate with suppliers.
  • Assist the wider team with ad hoc administrative tasks.

What We’re Looking For

• Manchester‑based applicant.
• Strong team player who thrives in a fast‑paced environment.
• Highly organised, proactive, and detail‑focused.
• Confident written and verbal communication skills.
• Prior office or administrative experience preferred.
• Strong computer skills, including Microsoft Office (especially Excel).
• Excellent organisational skills with the ability to prioritise tasks effectively.
• Professional phone etiquette and customer communication skills.
• Ability to work independently while maintaining high attention to detail.
• Interest in fashion or knowledge of clothing products.

What You’ll Need to Succeed

• Experience listing products online (BigCommerce preferred).
• Strong Excel and data‑handling skills.
• Excellent attention to detail and accuracy.
• Proactive approach to problem‑solving.

Experience: Not required

Languages: English – Advanced

Employment: Full‑time

Schedule: Monday - Friday 9-5.30

Salary: £12.21 – £13.45 hourly

About LV Clothing:
A successful ladies' wholesale clothing brand, LV Clothing has been a market leader in supplying clothing.