Dynamics 365 Support Analyst

Ridge and Partners LLP; Oxford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading consultancy firm is seeking a Dynamics 365 Support Analyst to join their growing Technology team. The ideal candidate will have a passion for customer support and experience with D365 F&O. This role offers a unique opportunity to contribute to a dynamic environment focused on service excellence and continuous improvement.

Qualifications

• Relevant experience within a D365 F&O support role.
• Working knowledge of SaaS platforms and ITSM tooling.
• Excellent written and verbal communication skills.

Responsibilities

• Resolve both technical and functional issues.
• Assist with management and maintenance of D365 F&O environments.
• Liaise with both internal and external stakeholders.

Skills

Customer Support

Communication

Problem Solving

Time Management

Education

Experience as Microsoft D365 F&O analyst

Knowledge of SaaS platforms

Tools

Azure

D365

M365

ITSM tooling (Halo)

Job description

Join to apply for the Dynamics 365 Support Analyst role at Ridge and Partners LLP

1 day ago Be among the first 25 applicants

Join to apply for the Dynamics 365 Support Analyst role at Ridge and Partners LLP

Get AI-powered advice on this job and more exclusive features.

D365FO COE Analyst

Nationwide - reporting to Head of Technology Delivery

D365FO COE Analyst

Nationwide - reporting to Head of Technology Delivery

About Us

Ridge is an award-winning multidisciplinary built environment consultancy, employing over 1300 people across 12 locations throughout the UK. Our vision is to help our clients to create better places for people to live, learn and work.

At Ridge, our people are the foundation of our success, and our greatest asset. They drive our vision and embody our values. Our people are what separate us from the competition and we never lose sight of this. We offer not just a job, but a journey. We believe in commitment, and the value of a stable, long-term career path. We challenge our people to be the best they can be and help them grow with training and support.

Due to the continued growth and associated success of Ridge, the Technology team is growing in capacity to meet demand & service across the company. We are looking for a talented D365 CoE Analyst to sit within the Ridge Technology team. You would join at an exciting time of growth in the wider company especially in the Technology team, where investment is being made to match the needs due to the success of the business.

About The Role

We are looking for someone with a real passion for providing excellent Customer Support, who has the desire and willingness to learn and grow. We are interested in applicants who have established experience as Microsoft D365 F&O analyst, potentially also with demonstrable knowledge of PowerApps, or people who are eager to grow into the role from relevant expertise. This person will play a crucial role within the wider Technology team to ensure our D365 systems and Power Apps are secure, updated, available, and working well. The D365 CoE Team will operate these systems and provide both functional and technical support to our internal users. Excellent communication skills will be critical to successfully collaborate with all stakeholders and ensure success.

What you need to do to be effective in this role

• Be process driven with the ability to resolve both technical and functional issues
• Able to assist with management and maintenance of our D365 F&O environments
• Engage in the end-to-end support experience for D365 F&O
• Identify and suggest improvements to the support model and tools we use
• Liaise with both internal and external stakeholders
• Maintain and improve process documents relating to D365 F&O
• Promote and drive a culture of Delivery Excellence as part of the team
  
  

The skills and experience you need to have for this role

• Relevant experience within an D365 F&O support role (functional / technical)
• Working knowledge of SaaS platforms (Azure, D365, M365) and ITSM tooling (Halo)
• Self-motivated to deliver with excellence
• Passion for continuous learning and development
• Excellent written and verbal communication skills
• Ability to effectively prioritise and execute tasks in a fast-paced environment
• Strong time management skills

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Construction

Referrals increase your chances of interviewing at Ridge and Partners LLP by 2x

Sign in to set job alerts for “Support Analyst” roles.

Eynsham, England, United Kingdom 1 week ago

Oxfordshire, England, United Kingdom 1 week ago

Oxfordshire, England, United Kingdom 1 week ago

Reading, England, United Kingdom 1 month ago

Reading, England, United Kingdom 3 months ago

Reading, England, United Kingdom 4 weeks ago

Bicester, England, United Kingdom 1 week ago

Reading, England, United Kingdom 2 weeks ago

Reading, England, United Kingdom 3 months ago

Reading, England, United Kingdom 2 weeks ago

Marlow, England, United Kingdom 1 week ago

Marlow, England, United Kingdom 1 week ago

Oxford, England, United Kingdom 1 week ago

Reading, England, United Kingdom 1 week ago

Reading, England, United Kingdom 1 week ago

Second Line Applications Support Analyst (Hybrid)

Reading, England, United Kingdom 1 week ago

Reading, England, United Kingdom 1 day ago

Newbury, England, United Kingdom 2 days ago

IT Support Specialist - 6 month contract

Reading, England, United Kingdom 1 month ago

Beenham, England, United Kingdom 1 month ago

Theale, England, United Kingdom 2 days ago

Chipping Norton, England, United Kingdom 2 weeks ago

Reading, England, United Kingdom 1 week ago

High Wycombe, England, United Kingdom 3 months ago

Brize Norton, England, United Kingdom 1 week ago

Reading, England, United Kingdom 4 days ago

Wallingford, England, United Kingdom 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.