Dynamics 365 CRM Manager

JR United Kingdom; Swindon; On-site; GBP 45,000 - 65,000; Full time

Job summary

A Trust in Swindon is looking for a Dynamics 365 CRM Manager to lead the rollout of a new CRM system. This role involves working with an implementation partner and training staff to ensure successful adoption. Key duties include managing testing, aligning with business needs, and developing reports.

Qualifications

• Proven experience delivering Dynamics 365 CRM implementations, especially in public sector.
• Strategic thinker with excellent problem-solving and communication skills.

Responsibilities

• Lead the rollout of Dynamics 365 CRM across the organization.
• Train staff and manage user acceptance testing.

Skills

Stakeholder management

Problem-solving

Communication

Tools

Dynamics 365 CRM

Job description

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Dynamics 365 CRM Manager, swindon, wiltshire

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Client:

Global Resourcing

Location:

swindon, wiltshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

Dynamics 365 CRM Manager

We're looking for a Dynamics 365 CRM Manager to take a leading role on the rollout of our client's new Dynamics 365 CRM system and ensure its successful adoption across the Trust. The role will work closely with their implementation partner, and staff across the organisation, to deliver a solution that drives efficiency and supports future growth.

Key Responsibilities:

• Work with the implementation partner to successfuly migrated to Dynamics 365 CRM.
• Champion the adoption of Dynamics across the Trust.
• Align the system with business needs and support future growth.
• Manage user acceptance testing and support data migration.
• Train staff and document processes for long-term use.
• Develop reports, dashboards, and integrations with other systems.

Requirements:

• Proven experience delivering Dynamics 365 CRM implementations, particularly in the public sector.
• Skilled in stakeholder management and third party management.
• Strong understanding of public sector environments and data protection regulations.
• A strategic thinker with excellent problem-solving and communication skills.