Dynamics 365 CE Managed Services Lead

JR United Kingdom; Crawley; Remote; GBP 70,000; Full time

Job summary

A leading Microsoft Partner is seeking a Managed Services Lead for their Dynamics 365 CE & Power Platform support function. This strategic role includes managing a team, ensuring service excellence, and acting as a senior contact for customer escalations, all within a down-to-earth, people-centric culture that prioritizes staff wellbeing.

Qualifications

• Several years in a senior Managed Services role within a Microsoft Partner.
• Strong hands-on knowledge of Dynamics 365 CE & Power Platform.
• Experience managing teams, processes, and client relationships.

Responsibilities

• Manage a team of 3–4 and ensure service excellence.
• Act as a senior contact for escalations and small change requests.
• Take a consultative approach with customers when needed.

Skills

Team Leadership

Client Relationship Management

Consultative Approach

Dynamics 365 CE

Power Platform

Job description

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Dynamics 365 CE Managed Services Lead, Crawley, West Sussex

Client: Link Xperts

Location: Crawley, West Sussex, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

5

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Managed Services Lead: Dynamics 365 CE & Power Platform

Salary: Up to £70,000 | Remote-first (Quarterly Office Meetups)

Key Highlights: Microsoft Partner | Team Leadership | Customer-Facing | Strategic Role

(Sponsorship not offered, UK Citizens or those with ILR only)

We’re hiring on behalf of a leading Microsoft Partner for a Managed Services Lead to oversee their Dynamics 365 CE & Power Platform support function. You’ll manage a team of 3–4, ensure service excellence, and act as a senior contact for escalations and small change requests.

This is a strategic, people-focused role suitable for someone with:

• Several years in a senior Managed Services role within a Microsoft Partner
• Strong hands-on knowledge of Dynamics 365 CE & Power Platform
• Experience managing teams, processes, and client relationships
• Ability to take a consultative approach with customers when needed

The company culture is down-to-earth, people-centric, and prioritizes staff wellbeing, with a flexible, remote-first environment and excellent benefits.

Apply now to play a key role in shaping their support function.