Dynamics 365 CE Managed Services Lead

JR United Kingdom; Colchester; Remote; GBP 60,000 - 70,000; Full time

Job summary

A leading Microsoft Partner seeks a Managed Services Lead to enhance their Dynamics 365 CE & Power Platform support. This strategic role involves managing a team, ensuring service excellence, and nurturing client relationships in a flexible, remote-first environment. Candidates should have significant experience within a Microsoft Partner and a strong understanding of relevant technologies.

Qualifications

• Several years of experience in a senior Managed Services role within a Microsoft Partner.
• Strong hands-on knowledge of Dynamics 365 CE & Power Platform.
• Experience managing teams, processes, and client relationships.

Responsibilities

• Oversee the Dynamics 365 CE & Power Platform support function.
• Lead a team of 3–4 and ensure service excellence.
• Act as a senior contact for escalations and small change requests.

Skills

Team Management

Client Relationship Management

Consultative Approach

Dynamics 365 CE Knowledge

Power Platform Knowledge

Job description

Managed Services Lead: Dynamics 365 CE & Power Platform

Salary: Up to £70,000 | Location: Remote-first (Quarterly Office Meetups)

Client: Link Xperts

Location: Colchester, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 04.06.2025

Expiry Date: 19.07.2025

Job Description:

We are hiring on behalf of a leading Microsoft Partner for a Managed Services Lead to oversee their Dynamics 365 CE & Power Platform support function. You will lead a team of 3–4, ensure service excellence, and act as a senior contact for escalations and small change requests.

This strategic, people-focused role is suitable for someone with:

1. Several years of experience in a senior Managed Services role within a Microsoft Partner
2. Strong hands-on knowledge of Dynamics 365 CE & Power Platform
3. Experience managing teams, processes, and client relationships
4. Ability to adopt a consultative approach with customers when needed

The company culture is down-to-earth, people-centric, and prioritizes staff wellbeing, with a flexible, remote-first environment and excellent benefits.

Apply now to play a key role in shaping their support function.