Dynamics 365 CE Business Analyst

Catch Resource Management; United Kingdom; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a contract D365 CE Business Analyst to enhance their Dynamics CE system. This role involves collaborating with stakeholders to gather requirements, developing prototypes, and documenting business processes. The ideal candidate will have a strong background in CRM and Dynamics 365, particularly within the sales module. This remote position offers flexibility, with occasional on-site workshops in South England. Join a dynamic team focused on driving process improvements and delivering effective solutions.

Qualifications

• Strong experience with Dynamics 365 CE and CRM systems.
• Ability to write technical documents and user stories.

Responsibilities

• Elicit and document business requirements from stakeholders.
• Develop prototypes and business process models.
• Facilitate requirements validation sessions and manage product backlog.

Skills

Business Analyst

CRM

Microsoft Dynamics

Sales module within Dynamics CE

Technical document writing

UAT

Stakeholder communication

Job description

Catch Resource Management provided pay range

This range is provided by Catch Resource Management. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Catch Resource Management

D365 Recruitment Consultant at Catch Resource Management

Dynamics 365 CE Business Analyst – D365 CE, D365 CE Analyst, Dynamics 365 CE Consultant, Dynamics 365, Dynamics CRM Business Analyst, Dynamics CRM, Dynamics CRM Analyst, Dynamics CRM Consultant, CE Consultant, CRM Consultant, Customer Engagement, CRM, Integration Support, Dynamics Functional Support, Systems Analyst, Sales – UK – Remote – Contract - £400-£450 per day outside IR35

Our client is looking to appoint a contract D365 CE Business Analyst to support an internal project focused on enhancing an existing Dynamics CE system, this includes process improvements and the addition of new functionality to a currently minimal setup. The ideal candidate will have a strong background of experience with the sales module within CE.

This will be a remote based contract but there will be occasional time on site required in the South of England deliver workshops when you decide. This is an initial 3 month contract with strong likely hood of extension.

Key Skills & Experience:

• Previous experience as a Business Analyst with CRM and Microsoft Dynamics
• CRM Business Analyst experience
• Strong experience with the Sales module within Dynamics CE
• Technical document writing for CRM requirements / specification
• Experience in UAT
• Demonstrated flexibility and a proactive mindset to readily engage in other activities as desired to enhance team objectives and overall organizational success
• Flexibility and can communicate with stakeholder

Main Responsibilities:

• Elicit explicit and clear requirements from business stakeholders
• Work closely with business and IT stakeholders to elicit business requirements and draft agile epics and stories.
• Build prototypes and proof of concepts for business requirements and translate them into effective operational solutions
• Develop and document detailed business process models, including "as-is" and "to-be" states, to guide system enhancements and drive process improvements.
• Identify gaps in requirements and following up with stakeholders to resolve gaps, communicate requirements clearly using a variety of formats (e.g., user stories, acceptance criteria, functional.
• Develop technical, functional, and strategic artefacts such as solution diagrams, business requirements, and business cases to support delivery of the projects across the SDLC.
• Lead/facilitate planning events to elaborate, define accurate acceptance, prioritize, size, and schedule stories into sprints.
• Participate in the testing and validation of system enhancements and upgrades, ensuring they meet business requirements and adhere to established quality standards.
• Write non-ambiguous business requirements/ user stories and the corresponding technical requirements/ user stories and get sign off from business stakeholders
• Prepare business and functional requirements documents and all other required documentation as required
• Research, analyse, model and organize information for developing requirements.
• Facilitate requirements validation sessions and present findings to management and other stakeholders.
• Manage the roadmap and sprint reports by keeping epics and stories correctly tagged and status up to date.
• Compose user stories featuring well-defined acceptance criteria that will build the framework upon which software development decisions are based
• Record ongoing changes to the user stories as they are being analysed, designed, and implemented during the sprints.
• Develop an in-depth understanding of customer requirements to create complex business flow diagrams.
• Participate in and be comfortable facilitating diagramming, modelling, prototyping, and backlog management efforts. Facilitate timeline estimate conversations and schedule ad-hoc meetings as required
• Partner with technical leads and fellow product owners within the work stream for understanding the business need
• Develop and maintain effective and collaborative relationships.
• Prepare and manage product backlog in Dev Ops to ensure the backlog is up-to-date and user stories are elaborated on before planning events.

Location: Hybrid, South England

Candidates must be eligible to work in this country.

Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite and other ERP resources to both end users and to product suppliers/authors.

Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients’ requirements and our candidates’ skills.

If you have the relevant skills and experience for this position we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website: www.catchgroup.com.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology, Analyst, and General Business

• Industries

  IT Services and IT Consulting, IT System Data Services, and Computers and Electronics Manufacturing

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