Dynamics 365 CE Business Analyst

JR United Kingdom; United Kingdom; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a skilled Dynamics 365 CE Business Analyst for a remote contract role. This position involves enhancing the existing Dynamics CE system through process improvements and new functionalities. The ideal candidate will have extensive experience with the sales module and a proactive mindset to engage with stakeholders effectively. Join a dynamic team where your contributions will significantly impact the project's success and drive organizational growth.

Qualifications

• Strong background in CRM and Dynamics 365 CE.
• Experience in technical document writing and UAT.

Responsibilities

• Elicit clear requirements from business stakeholders.
• Develop and document detailed business process models.
• Participate in testing and validation of system enhancements.

Skills

Business Analyst experience

CRM and Microsoft Dynamics

Sales module within Dynamics CE

Technical document writing

UAT experience

Stakeholder communication

Job description

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Client:

Catch Resource Management

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Dynamics 365 CE Business Analyst – D365 CE, D365 CE Analyst, Dynamics 365 CE Consultant, Dynamics 365, Dynamics CRM Business Analyst, Dynamics CRM, Dynamics CRM Analyst, Dynamics CRM Consultant, CE Consultant, CRM Consultant, Customer Engagement, CRM, Integration Support, Dynamics Functional Support, Systems Analyst, Sales – UK – Remote – Contract - £400-£450 per day outside IR35

Our client is looking to appoint a contract D365 CE Business Analyst to support an internal project focused on enhancing an existing Dynamics CE system, this includes process improvements and the addition of new functionality to a currently minimal setup. The ideal candidate will have a strong background of experience with the sales module within CE.

This will be a remote based contract but there will be occasional time on site required in the South of England deliver workshops when you decide. This is an initial 3 month contract with strong likely hood of extension.

Key Skills & Experience:

• Previous experience as a Business Analyst with CRM and Microsoft Dynamics
• CRM Business Analyst experience
• Strong experience with the Sales module within Dynamics CE
• Technical document writing for CRM requirements / specification
• Experience in UAT
• Demonstrated flexibility and a proactive mindset to readily engage in other activities as desired to enhance team objectives and overall organizational success
• Flexibility and can communicate with stakeholder

Main Responsibilities:

• Elicit explicit and clear requirements from business stakeholders
• Work closely with business and IT stakeholders to elicit business requirements and draft agile epics and stories.
• Build prototypes and proof of concepts for business requirements and translate them into effective operational solutions
• Develop and document detailed business process models, including "as-is" and "to-be" states, to guide system enhancements and drive process improvements.
• Identify gaps in requirements and following up with stakeholders to resolve gaps, communicate requirements clearly using a variety of formats (e.g., user stories, acceptance criteria, functional.
• Develop technical, functional, and strategic artefacts such as solution diagrams, business requirements, and business cases to support delivery of the projects across the SDLC.
• Lead/facilitate planning events to elaborate, define accurate acceptance, prioritize, size, and schedule stories into sprints.
• Participate in the testing and validation of system enhancements and upgrades, ensuring they meet business requirements and adhere to established quality standards.
• Write non-ambiguous business requirements/ user stories and the corresponding technical requirements/ user stories and get sign off from business stakeholders
• Prepare business and functional requirements documents and all other required documentation as required
• Research, analyse, model and organize information for developing requirements.
• Facilitate requirements validation sessions and present findings to management and other stakeholders.
• Manage the roadmap and sprint reports by keeping epics and stories correctly tagged and status up to date.
• Compose user stories featuring well-defined acceptance criteria that will build the framework upon which software development decisions are based
• Record ongoing changes to the user stories as they are being analysed, designed, and implemented during the sprints.
• Develop an in-depth understanding of customer requirements to create complex business flow diagrams.
• Participate in and be comfortable facilitating diagramming, modelling, prototyping, and backlog management efforts. Facilitate timeline estimate conversations and schedule ad-hoc meetings as required
• Partner with technical leads and fellow product owners within the work stream for understanding the business need
• Develop and maintain effective and collaborative relationships.
• Prepare and manage product backlog in Dev Ops to ensure the backlog is up-to-date and user stories are elaborated on before planning events.

Location: Hybrid, South England

Candidates must be eligible to work in this country.

Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite and other ERP resources to both end users and to product suppliers/authors.

Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients’ requirements and our candidates’ skills.

If you have the relevant skills and experience for this position we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website: www.catchgroup.com.