Dynamic Operations & Social Media Coordinator

Confidential; Liverpool; On-site; GBP 28,000 - 30,000; Full time

Job summary

Confidential, a Liverpool-based business, is seeking an Operations & Social Media Coordinator to join their team and help balance customer service, operational coordination, administration and social media management. The role is primarily office-based, with weekend work on a rotating rota, and may require occasional support with cleaning duties when staff are unavailable.

You will manage customer enquiries, coordinate schedules, create engaging content across Facebook, Instagram and TikTok, and

Qualifications

• Proven experience managing social media for a business.
• Experience creating content for Facebook, Instagram and TikTok.
• Strong organisational and time management abilities.
• Willingness to support cleaning duties when required.
• Full UK Driving Licence.

Responsibilities

• Act as a key contact for customers via phone, email and messaging.
• Coordinating schedules and assisting with operational planning.
• Managing business social media accounts and producing content.
• Monitoring engagement and helping shape future content plans.
• Maintaining accurate records and providing general admin support.

Skills

Customer service

Organisation

Time management

Social media management

Content creation

Communication

Initiative

Independent work

Driving licence

Tools

Meta Business Suite

Canva

Job description

Confidential, a Liverpool-based business, is seeking an Operations & Social Media Coordinator to join their team and help balance customer service, operational coordination, administration and social media management. The role is primarily office-based, with weekend work on a rotating rota, and may require occasional support with cleaning duties when staff are unavailable.

You will manage customer enquiries, coordinate schedules, create engaging content across Facebook, Instagram and TikTok, and