Dynamic Customer Service & Commercial Support Specialist

Bulkhaul Limited; Tees Valley; On-site; Full time

Benefits offered by this job

Private Health Cover

33 days holiday per annum

Secure onsite parking

Career development opportunities

Employee assistance program

Job summary

A leading logistics company in Tees Valley is seeking a proactive Customer Service Representative to support the commercial team. This involves managing customer relationships and preparing documentation. Ideal candidates have strong communication skills and can thrive in a fast-paced environment. This role offers competitive benefits, including private health cover and opportunities for career advancement within a global company.

Qualifications

• Experience in commercial, sales or customer service roles is advantageous.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Knowledge of commercial and logistics software is an advantage.

Responsibilities

• Assist in managing customer accounts and maintaining strong relationships.
• Prepare and process commercial documentation, including quotes and invoices.
• Support the commercial team in negotiating and finalizing agreements.

Skills

Customer service experience

Organizational skills

Communication skills

Proficiency in Microsoft Office Suite

Proactive problem-solving

Education

NVQ Diploma or equivalent

Job description

A leading logistics company in Tees Valley is seeking a proactive Customer Service Representative to support the commercial team. This involves managing customer relationships and preparing documentation. Ideal candidates have strong communication skills and can thrive in a fast-paced environment. This role offers competitive benefits, including private health cover and opportunities for career advancement within a global company.