Duty Practitioner

University of Greenwich; Royal Borough of Greenwich; On-site; GBP 33,000 - 38,000; Full time

Job summary

The University of Greenwich seeks a self-motivated Mental Health and Wellbeing Duty Practitioner to provide a professional triage and screening process for students requiring support. This role sits within the multi award-winning Student Wellbeing Service, which offers support and guidance to students with mental, physical and learning needs.

The successful candidate will have degree-level education in healthcare and be registered with a relevant professional body such as the BACP, NMC, HCPC or

Qualifications

• Degree-level qualification in healthcare or equivalent.
• Registered with a relevant professional body (e.g., BACP, NMC, HCPC, SWE).
• Strong risk assessment and crisis management skills.

Responsibilities

• Provide triage and screening for students requiring support.
• Be the first point of contact within a multidisciplinary team.
• Demonstrate initiative and ensure student safety and needs are central to decisions.

Skills

Mental health risk assessment

Crisis management

Communication skills

Team collaboration

Education

Healthcare degree

Registration with professional body

Job description

Salary: £32,722 to £38,448plus £5586 London weighting per annum

ContractType: Permanent

ReleaseDate: Wednesday 04 November 2026

ClosingDate: Wednesday 18 November 2026

InterviewDate: To be confirmed

Reference: 5643

On the 1 August 2026, the University of Greenwich and the University of Kent formed a pioneering new multi-university group called London and South-East (LASE) University Group.

Should you join us, you will be employed by LASE but will work as part of the University of Greenwich academic division, contributing to its distinct strengths, community and identity while also being part of a wider group that brings together the scale, resilience and shared ambition of both universities.

Through LASE we aim to deliver outstanding education, impactful research, and meaningful regional and global impact.

We are looking for a self-motivated Mental Health and Wellbeing Duty Practitioner, to provide a professional triage and screening process for students who require support. This role sits within the multi award-winning Student Wellbeing Service which offers support and guidance to students with mental, physical and learning needs.

The ideal applicant will be able to demonstrate an in-depth knowledge and experience of working with mental health presentations, interventions, and services. You will have worked within a multidisciplinary team, as the first point of contact in a similar role within the healthcare or education setting. You will demonstrate initiative and maintain students’ safety and needs at the centre of your decision making.

The successful applicant will be educated to degree level (or equivalent) in the field of healthcare and will be registered with a relevant professional body for example the BACP (British Association of Counsellors and psychotherapists), NMC (Nursing Midwifery Council) HCPC (Body for Occupational Therapists or SWE (Social Work England). You will be skilled in evidence based mental health risk assessment and crisis management, have excellent communication skills, organisational skills, together with the ability to respond rapidly and work under pressure when required. The post holder will be expected to hold a small caseload of students who require short term, low intensity interventions.

This post is exempt from the Rehabilitation of Offenders Act 1974 therefore the successful candidate will be subject to an Enhanced Data and Barring Service check.

We are looking for people who can help us deliver our mission of transforming lives through inspired teaching and research, through our values.

We are committed to building a strong, diverse workforce that reflects the communities we serve. We particularly encourage applications from [protected characteristic(s)], who are currently under-represented within the University of Greenwich at these levels/within these areas.

We encourage applicants to disclose experience of mental health problems so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Any information disclosed will be kept confidential and separate from the job application form.

We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.