Duty Manager - York

Cote Brasserie; York and North Yorkshire; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Meals on shift

Discounted meals for family

Early access to earnings (Stream)

Growth opportunities

Service charge

Supportive team culture

Job summary

Côte Brasserie is seeking a Duty Manager to lead busy breakfast, lunch, and dinner services with confidence and warmth. You will act as the senior on shift, resolve operational issues, and coach the front-of-house team to deliver exceptional hospitality.

Join a brand in transformation, with opportunities to influence how guests experience service, and grow within a dynamic, adaptable team environment. A competitive hourly rate and service charge accompany this role.

Qualifications

• Experience in high-volume restaurants, brasseries, or similar environments.
• Natural host who thrives on guest interaction and warmth at every table.
• Strong communication skills, able to give directions, listen, and stay calm under pressure.
• Willingness to roll up sleeves, run food, and support the team as needed.
• Good judgement with the ability to balance guest experience and operational needs.

Responsibilities

• Lead the floor during busy services to ensure smooth operations and welcoming service.
• Act as senior decision maker on shift and handle issues swiftly and calmly.
• Coach and support front-of-house team, guiding newer staff on confidence and skill.
• Oversee guest flow and table management for efficient seating and service communication.
• Maintain impeccable presentation of dining room, bar, and service stations throughout the day.

Skills

Hospitality leadership

Guest interaction

Clear communicator

Hands-on operator

Problem solving

Job description

We are looking for a Duty Manager to;

• Lead the floor with confidence during busy breakfast, lunch, and dinner services, ensuring the brasserie runs smoothly and guests feel genuinely welcomed.
• Act as the senior decision maker on shift, handling any operational issues quickly and calmly.
• Support and coach the front of house team, offering guidance in real time and helping newer team members grow in confidence and skill.
• Oversee guest flow and table management, ensuring efficient seating, pacing, and communication with the kitchen.
• Champion service standards, from the warmth of the greeting to the final farewell, ensuring every guest receives attentive, thoughtful hospitality.
• Handle guest feedback with professionalism, turning challenges into opportunities to impress.
• Maintain impeccable presentation of the dining room, bar, and service stations throughout the day.

You will be;

• A confident hospitality leader with experience in high volume restaurants, brasseries, or similar environments where pace, personality, and precision all matter.
• A natural host who thrives on guest interaction, understands the nuances of great service, and brings genuine warmth to every table.
• A strong communicator who can give clear direction, listen actively, and maintain calm, positive energy even when the room is buzzing.
• A hands on operator who's not afraid to roll up their sleeves, jump behind the bar, run food, or support the team wherever needed
• A problem solver with good judgement, able to anticipate issues, think on their feet, and make decisions that balance guest experience with operational needs
• Côte Brasserie is in the middle of an exciting transformation, the kind of moment where bold ideas genuinely shape the future. Joining now means having real influence, moving fast, and helping to rebuild a much loved brand with fresh energy, sharper focus and big ambition. It's a rare chance to make a visible, lasting impact at a brand people already care about - and to be part of the team writing its next chapter.
• Competitive hourly rate and service charge
• Opportunities for growth within a dynamic, adaptable brand
• Meals on shift and discount on melas with family
• Access your earning early through our partnership with Stream
• A supportive team culture where your ideas and initiative are valued